Note: The job is a remote job and is open to candidates in USA. JumpxGOGH is a PE-backed IFS professional services firm formed from the merger of JumpModel and Gogh Solutions, delivering IFS implementation, managed services, and advisory work across North America. The Senior Functional Consultant will lead functional aspects of IFS implementations by aligning applications with client business processes, conducting workshops, documenting requirements, configuring solutions, and supporting clients and consulting teams.
Responsibilities
- Work closely with Clients, Business Analysts, and Solution Architects to understand the business needs and operational processes of the client organization and translate them into functional solutions using the capabilities in IFS
- Run workshops for Clients focusing on mapping and documenting the business processes, use cases, and requirements that are in-scope to be configured within the IFS application and ensure that the software meets the specific business needs
- Assist in the completion of the Business Requirement Document and Solution Design Document outlining what requirements and solutions will be delivered within the project’s timeline and budget
- Structure and execute demos of the IFS application for clients and internal team members
- Provide training, education, coaching, and assistance to team members as needed
- Maintain a strong and professional relationship with the Client
- Be responsible for configurating the IFS application to the functional requirements
- Keep up to date with the latest IFS releases and developments through IFS Learning Academy training and hands-on with the latest releases
- Participate in IFS Upgrades, both minor and major as well as IFS releases patches following/updating documented procedures
- Support pre-sales activities through functional support
- Provide guidance on functional solutions / workarounds/ make credible functional recommendations and estimates based on client needs/ project requirements
Skills
- * Strong industry knowledge within the Field Service Management space
- * Proven experience of 4-6 years as a Functional Consultant working with IFS FSM and/or IFS Cloud
- * Experience in IFS App Gen or Aurena or IFS cloud
- * Strong expertise in IFS Cloud modules, configurations, and integrations
- * Should have practical experience of having gone through at least 2 IFS implementations
- * Bachelor's degree in engineering, Business Management/Computer Information Systems, Supply Chain Management, Operations Management, Mathematics or related field
- * Demonstrated ability to effectively communicate concepts to both technical and non-technical stakeholders
- * Excellent analytical and problem-solving abilities, with a strategic mindset to identify business opportunities for clients
- * Exceptional interpersonal skills, with the ability to build and maintain strong client relationships
- * Proficient in conducting client needs assessments and translating them into tailored IFS solutions
- * Ability to work collaboratively in cross-functional teams and manage client relationships effectively
- * Excellent communication skills
- * Willingness to travel if there is a requirement to visit the customer (1 per month)
- * Comfort in working in ET time zone
- * Demonstrated ability and willingness to continuously learn and stay updated on latest developments
- * AS-IS and To-Be Analysis experience
- * Gap analysis, requirement gathering and rationalization experience
- * Certification from IFS academy in the respective modules (FSM, PSO)
Benefits
- IFS Learning Academy training
Company Overview