Note: The job is a remote job and is open to candidates in USA. WNS Healthhelp, part of Capgemini, is hiring a Human Resources Specialist to provide operational and administrative support across core HR functions. The role supports onboarding, employee records, leave and benefits administration, compliance, employee relations, HRIS maintenance, recruiting coordination, and employee engagement while providing service to employees and leaders.
Responsibilities
- Coordinate employee onboarding and offboarding processes
- Prepare, maintain, and audit employee personnel files in compliance with company policies and applicable laws
- Administer leave programs and maintain related documentation
- Respond to unemployment claims and employment verifications
- Maintain employee records and perform HRIS data entry with a high degree of accuracy and confidentiality
- Assist employees and managers with the interpretation and application of HR policies and procedures
- Support new hire orientation and employee integration activities
- Participate in HR audits and provide required documentation and evidence
- Conduct exit interviews and prepare summary reports and trend analyses
- Maintain organizational charts and HR-related reporting
- Assist with performance management administration and annual review processes
- Support employee engagement initiatives, recognition programs, and organizational communications
- Assist with social media and employer branding activities as assigned
- Prepare reports, presentations, correspondence, and other HR documentation
- Provide administrative support to the HR department, including document management, filing, scanning, and record retention
- Answer employee inquiries and deliver timely, professional customer service
- Assist with termination processing and related documentation
- Participate in HR projects and process improvement initiatives
- FMLA/ADA accommodation administration
- Benefits enrollment and employee support
- Recruiting coordination and candidate experience support
- Employee relations case tracking
- HR metrics and dashboard reporting
- HR compliance support for multi-state employment laws
- Perform other duties as assigned
Skills
- Bachelor's degree in Human Resources, Business Administration, or a related field; or equivalent combination of education and experience
- 2-4 years of Human Resources experience
- Proficiency with Microsoft Office Suite and HRIS platforms
- Strong knowledge of HR administration, employee recordkeeping, and compliance practices
- Excellent organizational, time management, and prioritization skills
- Strong written and verbal communication skills
- Ability to manage sensitive and confidential information with discretion
- Strong attention to detail and accuracy
- SHRM-CP, PHR, or comparable HR certification
- Experience supporting a multi-state workforce
- Experience with leave administration and HR compliance audits
Benefits
- This role may be eligible for performance-based bonuses, incentive pay, or commissions.
Company Overview