Note: The job is a remote job and is open to candidates in USA. Shirley Parsons is a global professional services firm specializing in Environment, Health, Safety, Quality, Sustainability, and ESG talent solutions. They are seeking a detail-oriented and customer-focused Part-Time HR & Billing Coordinator to support their back-office throughout the employee lifecycle, combining HR administration, onboarding, payroll support, billing coordination, compliance, and employee relations support.
Responsibilities
- Serve as a primary point of contact for contractors throughout their assignments
- Respond to employee questions regarding payroll, benefits, onboarding, timecards, and employment-related matters
- Conduct new hire welcome calls and periodic check-ins to support a positive employee experience
- Coordinate offboarding activities, including exit communications and surveys
- Escalate employee concerns to the appropriate internal teams when necessary
- Maintain accurate and confidential employee records
- Process weekly client billing accurately and on schedule
- Review and validate timesheets prior to payroll and invoicing
- Investigate and resolve billing discrepancies with clients and internal teams
- Assist with payroll processing and payroll-related inquiries
- Prepare billing reports and supporting documentation for invoicing
- Coordinate onboarding activities for newly hired consultants
- Support background checks, employment verifications, and compliance documentation
- Ensure completion of employment paperwork, including I-9s, tax forms, direct deposit information, and other required documentation
- Support compliance with company policies, client requirements, and applicable employment regulations
- Assist with audits and record maintenance
- Coordinate equipment shipments, returns, and travel arrangements
- Maintain employee and client records within Tracker, Paycom, and other internal systems
- Generate reports and provide administrative support to management
- Assist with process improvement initiatives that enhance efficiency and the employee experience
- Partner with Recruiting, Sales, HR, Payroll, and Finance to ensure seamless service delivery
Skills
- 2+ years of experience in HR, staffing, payroll, billing, operations, customer service, or a related field
- Strong organizational skills and exceptional attention to detail
- Excellent written and verbal communication skills
- Ability to manage multiple priorities and meet deadlines
- Proficiency in Microsoft Office, especially Excel
- Staffing industry experience a plus
- Experience with Paycom, Tracker, Xero, or similar systems is a plus
Benefits
- Flexible part-time remote position.
- Collaborative and supportive team environment.
- Opportunity to gain experience across HR, payroll, compliance, and business operations.
- Meaningful work supporting consultants and clients across North America.
Company Overview