Note: The job is a remote job and is open to candidates in USA. Juno Search Partners is recruiting for a professional services organization seeking a Human Resources Manager. The role serves as a hands-on partner to leadership and operations, overseeing HR functions for temporary hourly employees and internal corporate staff. Responsibilities include employee relations, compliance, onboarding, benefits and leave administration, HR analytics, process improvement, and leadership of the HR team.
Responsibilities
- Partner with leadership, operations, and business unit leaders to develop and execute HR strategies aligned with organizational goals and operational needs
- Serve as a trusted advisor to managers and onsite leadership regarding HR policies, workforce management, employee engagement, and people strategies
- Utilize HR metrics, workforce data, and trends to identify gaps, recommend solutions, and support continuous improvement initiatives
- Promote consistent implementation of HR programs, policies, and company initiatives across all business locations
- Serve as the primary point of contact for employee relations matters across temporary hourly employees and internal corporate staff
- Manage and resolve employee relations issues through investigations, documentation, conflict resolution, and corrective action processes
- Provide guidance to managers regarding performance management, coaching, disciplinary actions, attendance, workplace conduct, and policy interpretation
- Partner with operations leadership to improve employee engagement, morale, productivity, retention, and workplace culture
- Conduct exit interviews, analyze trends, and recommend retention and engagement strategies
- Advise and train leaders on best practices related to communication, employee development, and workforce management
- Partner with talent acquisition team and hiring managers to support high-volume recruiting efforts
- Oversee compliant onboarding processes for internal employees and temporary staff, including background checks, drug screenings, I-9/E-Verify compliance, and new hire documentation
- Maintain continuous improvement of onboarding, training, and orientation programs that support consistent employee experience
- Support and enhance learning and development initiatives, including coaching, mentoring, and skills training
- Monitor and evaluate training effectiveness and employee development initiatives
- Ensure compliance with all federal, state, and local employment laws and regulations, including wage and hour laws, EEO, OSHA, FMLA, ADA, workers’ compensation, leave administration, and I-9 requirements
- Maintain, interpret, and update HR policies, procedures, employee handbooks, and HR communications to ensure consistent and compliant practices
- Manage unemployment claims, audits, investigations, agency responses, and employment-related documentation
- Ensure accurate administration of HR processes, reporting, records management, and HRIS data integrity
- Partner with legal counsel, brokers, vendors, and operational teams to support HR operations and compliance initiatives
- Oversee employee benefits programs, including medical, dental, vision, and voluntary benefit offerings for temporary staff, as well as, corporate internal staff
- Lead annual open enrollment activities, employee communications, and benefits education initiatives
- Serve as the primary liaison with benefits brokers, carriers, and vendors
- Manage the Worker’s Compensation program from point of injury, utilizing nurse triage programs and ensuring proper claims management
- Administer leave of absence programs, including FMLA, ADA accommodations, military leave, state and local leave laws, religious accommodations, and company leave policies
- Coordinate leave tracking, documentation, interactive processes, and return-to-work procedures
- Maintain HR systems, reporting processes, and workforce analytics to support strategic decision-making
- Track and report on key HR metrics, including turnover, retention, absenteeism, training effectiveness, and employee engagement
- Identify opportunities for operational efficiencies, process improvements, and enhanced HR service delivery
- Partner with shared services and operational teams to implement scalable HR solutions that support business growth
- Lead, develop, and manage HR team members, including HR Generalists and Coordinators / Administrators
- Provide coaching, training, performance management, and professional development to HR team members
- Foster a high-performing, service-oriented HR culture focused on accountability, collaboration, responsiveness, and continuous improvement
- Support and reinforce company culture initiatives and organizational values across all levels of the business
- Perform additional duties and special projects as assigned
Skills
- Bachelor's degree in Human Resources, Business Administration, Psychology, or related field required; Master's degree a plus. Equivalent experience may be considered
- 5–10+ years of progressive Human Resources experience, preferably within staffing, light industrial, manufacturing, logistics or other high-volume environments
- Strong knowledge of federal, state, and local employment laws and HR best practices, including employee relations, performance management, wage and hour compliance, OSHA, FMLA, ADA, workers' compensation, leave administration, and I-9/E-Verify requirements
- Working knowledge across multiple HR disciplines, including compliance, training, benefits, workforce planning, and compensation
- Experience developing and improving HR processes, systems, policies, and procedures in fast-paced, multi-site, or multi-state environments
- Demonstrated ability to build strong partnerships with leadership and effectively support operational teams in a dynamic business environment
- Strong leadership, interpersonal, conflict resolution, coaching, communication, analytical, organizational, and project management skills
- Ability to manage multiple priorities, exercise sound judgment, maintain confidentiality, and drive continuous improvement initiatives
- Proficiency in Google product suite, Microsoft Office and HRIS systems
- Must be legally authorized to work in the United States
- Prior experience supporting both hourly workforce populations and internal corporate employees preferred
- Previous HR team management experience preferred
- Experience supporting contingent workforces and client-driven staffing operations preferred
- HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR) and bilingual English/Spanish skills strongly preferred
Benefits
- This is a remote role, but the company is only considering candidates who reside in the Eastern Time Zone and are willing to do occasional travel.
- Medical, dental, vision, and voluntary benefit offerings for temporary staff and corporate internal staff.
- Nurse triage programs for workers’ compensation claims.
- Coaching, mentoring, and skills training.
- Training and professional development for HR team members.
Company Overview