Note: The job is a remote job and is open to candidates in USA. Masis Professional Group is seeking an ADP Workforce Now expert to support a national healthcare client during a 3–6 month engagement. The role will provide hands-on system troubleshooting, optimization, configuration, reporting, maintenance, stakeholder support, and user training across the ADP Workforce Now platform.
Responsibilities
- Serve as the internal subject matter expert for ADP Workforce Now
- Assess the current ADP Workforce Now environment and identify opportunities for improvement and optimization
- Troubleshoot complex system, configuration, reporting, payroll, benefits, and HR-related issues
- Review and optimize existing workflows, processes, and system configurations
- Ensure accurate employee data, organizational structures, workflows, and system setup
- Develop, modify, and optimize ADP Workforce Now reports and analytics
- Partner with HR, Payroll, Benefits, and other internal stakeholders to resolve system issues
- Identify process inefficiencies and recommend more effective ways to leverage ADP Workforce Now
- Assist with system configuration, testing, implementation of changes, and ongoing maintenance
- Provide guidance on best practices and ensure the organization is utilizing the system's capabilities effectively
- Document processes, system changes, and recommendations
- Train and coach internal users on ADP Workforce Now functionality as needed
- Serve as the primary resource for questions and escalated ADP Workforce Now issues throughout the engagement
Skills
- Extensive hands-on experience with ADP Workforce Now
- Must be considered a subject matter expert/guru in ADP Workforce Now
- Strong understanding of ADP Workforce Now configuration, workflows, reporting, and troubleshooting
- Experience working across multiple ADP Workforce Now modules and functions
- Demonstrated ability to diagnose system issues and develop practical solutions
- Strong understanding of HR, payroll, benefits, and employee data processes
- Experience optimizing existing ADP Workforce Now environments rather than simply using the system as an end user
- Strong analytical and problem-solving skills
- Ability to work independently and quickly become effective within a new organization
- Excellent communication skills and the ability to work with both technical and non-technical stakeholders
Benefits
- This role is 100% remote
Company Overview