Note: The job is a remote job and is open to candidates in USA. Destination Pet, LLC is a company dedicated to elevating the love and lives of pet families through a united team of professionals. They are seeking an experienced Human Resources Business Partner to support multi-state and multi-site centers, collaborating with Operations and Support Center teams to ensure a high-performance culture and employee development.
Responsibilities
- Building strong relationships with functional leaders, establishing credibility and trust as a strategic HR partner is at your core. You proactively assess team, manager, and company needs, provide recommendations, and implement solutions
- You have deep experience in building and evolving performance management practices. You are comfortable coaching managers through difficult performance conversations and helping build scalable approaches that align with company culture and operating principles
- You offer guidance to leaders in managing sensitive employee situations. As needed, you act as a mediator and investigate escalated issues. You stay up to date on legal requirements related to employment and regulatory compliance, partnering with legal counsel as needed to mitigate risk
- You’ll bring deep knowledge of People Ops/HR functions, including performance management, employee relations, and compliance
- You have the ability to translate business objectives into actionable people strategies
- You have excellent written and verbal communication skills. You can effectively convey information to all stakeholders and have the ability to present and facilitate discussions clearly and confidently
Skills
- You have deep experience (~8 years) with HR/People Ops, including supporting teams through periods of meaningful growth and change
- You can demonstrate strong written and verbal communication skills, with an emphasis in coaching, facilitation, and policy development
- You bring a strong business acumen and principled approach to decision-making, balancing business outcomes with employee experience, risk, and long-term scalability
- You are flexible in your approach and avoid rigid adherence to past playbooks or overly process-heavy solutions
- A fast-paced environment with a balance of strategic and hands-on execution energizes you
- You can balance working both independently and in a team environment
- Your experience includes supporting multiple centers in multiple states working in different time zones and with high turnover rates
- You are willing and able spend up to 50% of your time on the road visiting each of our unique centers
- You have expertise in US employment law, compensation frameworks, and training and development programs
- Continuous Improvement is core to how you operate - you are detail oriented and continuously look for ways to improve processes, procedures, and team effectiveness
- Successfully managing complex employee relations issues is one of your strengths
- You have experience using Workday and other HR tools to drive operational excellence
- An advanced degree in HR, business or organizational development
- An HR certification (PHR, SPHR, SHRM-CP, SHRM-SCP)
- Experience working in veterinary hospitals or human health care
Benefits
- Health, vision, dental, long & short-term disability, and Life insurance
- 401k match
- Pet Care discounts
- Generous PTO
- Opportunity to grow your career with a network of like-minded professionals
Company Overview