Note: The job is a remote job and is open to candidates in USA. Gainwell Technologies supports organizations in improving healthcare outcomes and workplace operations. The Senior Professional HR Business Partner provides day-to-day HR support to managers and employees, assists with employee relations and talent processes, and partners with business leaders and HR Centers of Excellence to implement HR programs and initiatives.
Responsibilities
- Serve as a first point of contact for managers and employees on HR policies, procedures, programs, and general HR guidance
- Support employee relations matters by assisting with employee concerns, issue resolution, performance documentation, and engagement initiatives, escalating complex issues as appropriate
- Provide guidance to managers on foundational performance management practices, including goal setting, feedback conversations, and development planning
- Support talent‑related processes such as recruiting coordination, onboarding, internal transfers, and workforce planning activities
- Ensure consistent application of HR policies and procedures while maintaining compliance with federal, state, and local employment regulations
- Prepare and maintain HR documentation, records, and case notes in accordance with company and confidentiality standards
- Compile and analyze HR reports, dashboards, and metrics to support decision‑making and identify workforce trends
- Partner with HR Centers of Excellence (COEs) to support deployment of HR programs and initiatives
- Participate in process improvement initiatives and contribute ideas to enhance efficiency and employee experience
- Maintain current knowledge of HR best practices, employment law updates, and organizational policies
- Perform other duties and responsibilities as assigned
Skills
- Bachelor's degree in Human Resources, Business Administration, or a related field; or an equivalent combination of education and experience
- OR four (4) years of relevant and qualified work experience in a specialty HR field may be considered equivalent to the bachelor's degree requirement (does not replace experience requirements below)
- Three (3) to five (5) years of progressive experience in Human Resources, including generalist or HRBP support experience
- Demonstrated exposure to employee relations, performance management, and core HR processes
- Foundational knowledge of HR principles, policies, and U.S. employment laws and regulations
- Strong customer‑service orientation with the ability to build trust and collaborative relationships with managers and employees
- Effective verbal and written communication skills
- Strong organizational and time‑management skills with the ability to manage multiple priorities
- Ability to apply HR policies consistently and exercise sound judgment within defined guidelines
- Proficiency in HR systems, reporting tools, and Microsoft Office applications
- Willingness to learn, accept feedback, and develop consulting and business‑partnering skills
- Remote opportunity to work anywhere in the US
- Up to 10% travel required
- Occasional extended hours or availability outside normal business hours based on business needs
Benefits
- Remote opportunity to work anywhere in the US
- All salaried, full-time candidates are eligible for our generous, flexible vacation policy
- A 401(k) employer match
- Comprehensive health benefits
- Educational assistance
- A variety of leadership and technical development academies to help build your skills and capabilities
Company Overview