Note: The job is a remote job and is open to candidates in USA. Cellebrite is seeking an HR Operations & Benefits Manager to lead HR data integrity and operational process improvement while administering US employee benefits. The role owns HRIS data management and benefits administration, supports regulatory compliance, and uses AI tools to improve workflows and employee self-service.
Responsibilities
- Administer all US employee benefits programs, including medical, dental, vision, life/AD&D, disability, 401(k)/retirement plans, FSA/HSA, and voluntary benefits
- Manage the annual open enrollment process, including system setup, employee communications, and vendor coordination
- Process new hire enrollments, qualifying life events, and benefits terminations accurately and within required timelines
- Serve as the primary contact for employee benefits inquiries, resolving issues related to eligibility, claims, and enrollment
- Reconcile monthly benefits invoices and ensure accurate billing from carriers and vendors
- Ensure compliance with ACA, ERISA, HIPAA, COBRA, FMLA, and other applicable federal/state regulations
- Prepare and file required compliance documents (e.g., 5500s, ACA reporting, Summary Plan Descriptions)
- Maintain accurate employee data within the HRIS, ensuring data integrity, security, and compliance with company policy
- Manage the employee lifecycle process (new hires, transfers, promotions, terminations) within HR systems
- Own the administration of US benefits programs, including open enrollment, new hire enrollments, qualifying life events, and terminations
- Reconcile benefits data between the HRIS and insurance carriers/vendors
- Leverage AI tools (e.g., generative AI, HR chatbots, automation platforms) to streamline HR operations, improve reporting, and enhance employee self-service
- Identify opportunities to automate manual HR processes and drive operational efficiency
- Generate, audit, and analyze HR reports and dashboards to ensure data accuracy and support decision-making
- Serve as a point of contact for employee inquiries regarding HR data, benefits, and system access
- Partner with Payroll, Benefits, IT, and People teams to resolve data discrepancies and improve cross-functional processes
- Ensure compliance with federal and state regulations (ACA, ERISA, FMLA, COBRA, etc.)
- Develop and maintain documentation of HR operational procedures and best practices
- Maintain confidentiality of sensitive employee information
Skills
- Bachelor's degree in human resources, Business Administration, or related field (or equivalent experience)
- 3+ years of experience maintaining HR data in an HRIS platform
- Hands-on experience with a US benefits module (e.g., Workday Benefits, ADP, SuccessFactors, UKG, or similar)
- Practical experience using AI tools in an HR or operational context (e.g., ChatGPT/Claude for HR workflows, AI-powered HRIS features, automation tools)
- Strong understanding of US benefits administration (medical, dental, vision, 401(k), FSA/HSA, COBRA)
- High attention to detail and strong data accuracy skills
- Proficiency in Excel (VLOOKUPs, pivot tables) for data auditing and reporting
- Strong communication skills, with the ability to handle sensitive information with discretion
- Familiarity with HR compliance regulations (ACA, ERISA, FMLA)
- Familiarity with HiBob (bob) HRIS platform is a strong advantage
- Experience with HRIS report writing or dashboard tools
- Prior experience supporting open enrollment cycles
- PHR/SHRM-CP certification a plus
Benefits
- Medical, dental, vision, life/AD&D, and disability benefits
- 401(k)/retirement plans
- FSA/HSA and voluntary benefits
- Hybrid work arrangement
Company Overview