Note: The job is a remote job and is open to candidates in USA. CRISP Shared Services serves as the technology partner for health information exchange affiliates across multiple jurisdictions, facilitating the electronic transfer of clinical information to improve healthcare outcomes. The Technical Project Manager leads and coordinates technical projects within cross-functional pods, managing stakeholder communication, agile delivery, releases, blockers, and continuous improvement. The role also supports healthcare data integration and interoperability initiatives using industry standards such as HL7.
Responsibilities
- Lead and coordinate technical work within the cross-functional pod, ensuring alignment with project goals and customer needs
- Conduct post-project evaluations to identify successful elements and areas for improvement
- Oversee the release management process, including planning, execution, and post release monitoring to ensure smooth deployments and minimal disruption
- Proactively identify and track project blockers, working collaboratively with team members to resolve issues and mitigate risks
- Create, manage, and maintain Jira tickets, ensuring accurate documentation and efficient workflow management
- Own and provide updates to project details and status updates in Jira
- Build and maintain strong relationships with multiple stakeholders, balancing their needs and expectations
- Serve as a trusted advisor to key contacts, regularly soliciting feedback to set and manage expectations
- Own and facilitate regular meetings, including sprint planning, stand-ups, retrospectives. Attend HIE Partner meetings (along with Implementations) to provide updates related to onboarding and/or interfaces. And stakeholder updates
- Prepare and present project items for review and approval by the Requirements Review Board (RRB) and Change Control Board (CCB)
- Monitor and manage the throughput of work, ensuring efficient resource allocation and timely delivery
- Develop and maintain integration solutions, ensuring data accuracy and consistency across systems
- Lead initiatives for data integration using healthcare industry interoperability standards
- Identify and drive process improvement initiatives, aligning them with organizational goals and strategies
- Guide teams through improvements in standards, processes, and technology
Skills
- Leadership: Ability to lead and motivate cross-functional teams
- Effective Communication: Ability to express ideas clearly using both technical and business language, adaptable to various audiences
- Creative Problem Solving: Analyze and resolve complex problems, bringing innovative solutions to high-impact issues
- Adaptability: Ability to adapt to changing priorities and work in a fast-paced environment
- Proactive: Ability to anticipate problems and take initiative to address them
- Software Development Lifecycle (SDLC): Strong understanding of SDLC methodologies (Agile, Scrum, Kanban)
- Jira & Confluence: Proficiency in using Jira for issue tracking, project management, and reporting, and Confluence for documentation and collaboration
- Release Management: Experience in managing software releases, including planning, execution, and post-release monitoring
- Understanding of API integrations, data exchange protocols, and connectivity methods (sftp, mft, VPN, HTTPS, etc.)
- Jira & Confluence
- Mirth Connect
- Databricks
- Postman
- Project Management Professional (PMP) or Certified Scrum Master (CSM) certification (a plus)
- Minimum of 2-3 years of experience in technical project management, preferably in a healthcare or technology environment, or equivalent
- Strong leadership abilities, with a track record of managing complex projects and cross-functional teams
- Excellent communication, coordination, and relationship management skills
- Healthcare Technology: Familiarity with healthcare data standards (HL7, HL7v2, HL7v3, flat files, FHIR) and healthcare information exchange concepts (preferred)
- Bachelor's degree in Computer Science, Information Technology, or a related field (preferred)
Benefits
- Hybrid / Remote work arrangement
- Bonuses
Company Overview
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