Note: The job is a remote job and is open to candidates in USA. Phaxis is seeking a Highspot Administrator to own and develop its sales enablement platform across brands, segments, and regions. The role manages access, integrations, governance, reporting, and analytics while also building sales plays, trainings, Spots pages, homepages, and content architecture and supporting stakeholders across the business.
Responsibilities
- Own platform administration — manage user access, groups, and permissions across brands, segments, and regions (including North America, UK, and India)
- Manage integrations , including Salesforce (Everest) and SSO/Okta provisioning, ensuring the platform stays connected and reliable as our tech stack evolves
- Build directly in the platform — construct sales plays, trainings, Spots pages, and homepages when the team needs hands-on production support, not just governance oversight
- Be the team's Highspot expert — the first point of contact for questions, troubleshooting, and best practices from product marketers, sellers, and stakeholders across the business
- Own reporting and analytics — build, maintain, and evolve dashboards and reports on content performance, seller engagement, and adoption, and translate the data into insights the team can act on
- Maintain content governance — keep Spots pages, homepages, sales plays, and battlecards organized, current, and easy to navigate across seller segments
- Support platform evolution — partner with the Director on phased development (like audience-specific workflows and expanded reporting) and help scope and execute new capabilities as they roll out
- Manage user communications related to platform updates, release notes, and changes that affect how sellers use the tool
- Partner cross-functionally with Solutions/SDO leaders, Industry leaders, and other stakeholders to make sure the platform is meeting the needs of the broader business, not just Product Marketing
Skills
- 6 - 8 years' experience in managing sales enablement and revenue execution platforms of which 3 to 4 years of hands-on experience with Highspot or Seismic specifically — this is a requirement, not a preference; we need someone who can hit the ground running without a ramp-up period
- Demonstrated experience building within the platform: sales plays, trainings, content pages, and Spots — not just administering access and governance
- Strong data instincts — comfortable building reports, interpreting engagement and adoption metrics, and turning numbers into a story the team can use
- Highly organized, detail-oriented, and comfortable owning governance and structure for a platform used by hundreds of people
- Strong communicator, able to support both technical troubleshooting and stakeholder-facing conversations
- Comfortable wearing both hats — equally capable of maintaining structure and rolling up your sleeves to build when the team needs it
- Proactive and self-directed — comfortable being the "go-to" person and building process where none exists yet
- Experience with SSO/Okta provisioning and CRM integrations (Salesforce preferred) is a plus
Benefits
- US remote
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