Note: The job is a remote job and is open to candidates in USA. Cengage is a global education technology company that empowers learners through innovative digital solutions. The Product Solutions Consultant will support strategic opportunities by leveraging disciplinary expertise to enhance sales and digital adoption, while also serving as a vital link between customers and internal teams to shape product strategy.
Responsibilities
- Support high value, complex, or competitive new business opportunities in partnership with Solutions Specialists
- Contribute directly to assigned discipline-level sales targets by influencing pipeline progression, improving deal strategy, and elevating win rates
- Lead advanced discovery, solution consulting, and tailored product demonstrations that clearly align Cengage platforms with instructional, departmental, and institutional goals
- Translate customer needs into compelling solution narratives that reinforce Cengage’s instructional and digital value
- Provide discipline-specific insights to help prioritize opportunities with the highest strategic impact
- Maintain expertise in the specified area of study, including pedagogical trends, curriculum frameworks, and teaching practices
- Demonstrate advanced digital proficiency with Cengage’s educational platforms, including feature mastery, capabilities, integrations, and guideline use cases
- Stay current on emerging discipline trends, driven solutions, instructional technology advancements, and evolving faculty expectations
- Serve as an internal advisor to field teams on relevant discipline-specific opportunities, trends, and challenges
- Share structured, actionable customer feedback with Product, Technology, and Marketing to shape product enhancements and influence roadmap decisions
- Partner with Product and Customer Success teams to support pilots, beta programs, and solution refinement efforts
- Contribute to scalable assets such as demo scripts, competitive positioning frameworks, and discipline specific field enablement
- Represent Cengage as a lead presenter at conferences, events, regional meetings, webinars, and large academic gatherings
- Build and nurture relationships with faculty advocates, influencers, and champions within the discipline
- Support brand awareness and credibility by delivering high-quality, high impact presentations that elevate Cengage’s solution leadership
- Mentor and coach Solutions Specialists and Account Directors on discipline-specific insights, demo best practices, and competitive differentiation
- Collaborate closely with Solutions Leaders to align on national discipline strategy, coverage models, and sales enablement needs
- Support the creation of frameworks, tools, and best-practice materials that enhance the effectiveness of the sales motion across the org
Skills
- Deep expertise within the assigned academic discipline OR at least 5–7 years of experience in EdTech, higher education, curriculum, or related fields
- Successful customer-facing experience with a strong preference for candidates with a proven track record in sales, pre-sales, consultative selling, or solution development
- Demonstrated ability to collaborate in a results-focused environment and meaningfully support attainment of discipline-level sales targets
- Exceptional presentation skills, with the ability to persuade, educate, and inspire diverse academic audiences
- High degree of digital fluency; comfortable demonstrating platforms, walking through technical workflows, and simplifying complex concepts
- Strong collaboration skills and the ability to work fluidly across Sales, Customer Success, Product, Technology, and Marketing
- Ability to travel nationally (up to 50%) for high impact opportunities and events
- Teaching, instructional design, or academic experience within the discipline
- Prior experience in EdTech sales engineering, academic technology, curriculum support, or similar consultative roles
- Experience influencing product development, contributing customer insights, or collaborating with product teams
- Familiarity with Salesforce and digital selling environments
Benefits
- A comprehensive and rewarding Total Rewards package designed to support and empower our employees
- Sales roles often incorporate a significant incentive compensation program beyond this base pay range
Company Overview
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