Note: The job is a remote job and is open to candidates in USA. PRO-spectus is a patient-support organization focused on improving the lives of the patients it supports. The Healthcare Intake Processor receives, interprets, and processes inbound documentation and data, ensuring accurate entry, appropriate routing, timely handling, and compliance with program requirements and HIPAA guidelines.
Responsibilities
- Receive and process inbound documentation via fax, electronic upload, or other methods
- Accurately enter data into proprietary systems and patient files
- Review documentation for completeness, accuracy, and compliance with program requirements
- Route documents to the appropriate department, program, or team member
- Maintain KPI expectations for timeliness, accuracy, and quality assurance
- Monitor and respond to incoming requests and inquiries through multiple systems
- Collaborate with team members to resolve document discrepancies or incomplete submissions
- Abide by HIPAA guidelines to ensure confidentiality of PHI
Skills
- Strong attention to detail and accuracy in data entry and documentation
- Effective organizational skills and ability to manage multiple priorities
- Proficiency in toggling between systems and databases
- Strong written and verbal communication skills
- Ability to remain calm and focused in high-volume or fast-paced environments
- High level of accountability for adherence to policies and procedures
- High school diploma required
- Prolonged periods of sitting at a desk and working on a computer
- Keyboarding
- Speaking
- Must be able to lift up to 15 pounds at times
- Flexibility of working hours to support activities across EST to PST zones
- Associate degree in a healthcare-related field preferred
- Experience in healthcare administration, document management, or data entry preferred
- Familiarity with medical terminology preferred
Benefits
- Robust medical, dental, and vision plans
- Life insurance and disability coverage
- Tax-advantaged savings accounts
- Employee Assistance Program
- Home office benefits
- Employee Ownership Program
- Paid time off
- Holidays
- Bereavement leave
- 401(k)-retirement plan with employer matching
- You may be eligible for a performance-based bonus opportunity
- Remote-forward organization; teleworking from the employee’s home address listed in their employment file
Company Overview