Note: The job is a remote job and is open to candidates in USA. ConsultNet Technology Services and Solutions is a global leader in renewable energy and grid reliability. They are seeking an experienced Hardware Services Engineer to support the reliability, troubleshooting, and lifecycle management of utility-scale energy storage hardware throughout the Americas.
Responsibilities
- Serve as a senior technical resource responsible for diagnosing complex hardware issues, performing root cause analysis, supporting field investigations, and driving corrective actions that improve fleet performance
- Analyze electrical systems, hardware failures, thermal management equipment, wiring, controllers, networking hardware, and other critical subsystems
- Support hardware upgrades, component obsolescence planning, spare parts strategies, and continuous improvement initiatives to maximize system uptime and customer satisfaction
Skills
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related technical discipline
- 7+ years of experience supporting industrial, utility, renewable energy, power generation, electrical, or electromechanical hardware systems
- Strong ability to read and interpret electrical schematics, wiring diagrams, assembly drawings, and manufacturing documentation
- Experience troubleshooting complex hardware failures in operational or production environments
- Knowledge of electrical power systems and industrial hardware
- Root cause analysis and failure investigation experience
- Experience supporting field operations, manufacturing, deployment, or service organizations
- Ability to work cross-functionally with engineering, quality, manufacturing, supply chain, and service teams
- Experience maintaining engineering documentation using AutoCAD and/or Visio
- Strong written and verbal communication skills
- Willingness to travel approximately 25% throughout the Americas
- Battery Energy Storage Systems (BESS) experience
- Renewable energy, utility, substation, industrial automation, or data center experience
- Experience with thermal management systems, chillers, HVAC, liquid cooling, or fire systems
- Spare parts management, hardware lifecycle planning, and retrofit program experience
- Reliability engineering and failure analysis background
- Embedded controllers and industrial communications knowledge
- Spanish and English language proficiency
- Customer-focused mindset with the ability to communicate effectively with both technical teams and field personnel
- Strong analytical, organizational, and problem-solving skills
- Ability to thrive in fast-paced, customer-facing support environments
Company Overview