Note: The job is a remote job and is open to candidates in USA. Sovos is a global provider of tax compliance and trust solutions that helps businesses navigate complex regulatory requirements. The GTM AI Analyst will lead and coordinate the technology portfolio supporting the go-to-market organization, optimizing tools with a focus on artificial intelligence, automation, productivity, and adoption. The role also involves translating business needs into technology solutions, coordinating implementations, and measuring business impact.
Responsibilities
- Define the GTM technology strategy and roadmap based on business priorities, productivity opportunities, and evolving organizational needs, assessing the current portfolio for capability gaps, duplication, and underutilized functionality
- Translate GTM productivity challenges into clear business and functional requirements, evaluate available tools, modules, AI capabilities, and automation options, develop business cases, and recommend solutions that deliver the greatest operational value and return on investment
- Partner with Sales Operations, IT, system administrators, Security, and vendors to translate approved technology decisions into implementation requirements and validate that delivered solutions meet intended business outcomes
- Identify repeatable GTM activities that can be improved through generative AI, workflow automation, intelligent assistants, and other emerging capabilities, then prototype solutions, document requirements, coordinate testing, and support responsible rollout
- Analyze seller and team workflows to identify unnecessary steps, duplicate work, disconnected tools, adoption barriers, and opportunities to simplify or automate processes
- Develop practical user guidance, training materials, office hours, launch communications, and adoption plans while gathering feedback and reinforcing standard ways of working
- Define and track adoption, utilization, time savings, user satisfaction, process performance, and business impact, providing regular reporting and recommendations to GTM leadership
Skills
- You've built experience in Revenue Operations, Sales Operations, Marketing Operations, Customer Success Operations, business systems, business analysis, or a related GTM function
- Hands-on experience supporting, administering, implementing, or optimizing Software as a Service (SaaS) business tools
- Demonstrated ability to document end-to-end business processes, identify gaps and inefficiencies, and translate business needs into clear requirements and technology-enabled solutions
- Working knowledge of Salesforce and common GTM technology categories such as sales engagement, enablement, conversation intelligence, forecasting, data enrichment, customer success, analytics, or productivity platforms
- Analytical skills, attention to detail, documentation discipline, and the ability to manage multiple priorities
- Clear written and verbal communication skills, including the ability to explain technical concepts in business terms
- Comfort with AI-assisted workflows, generative AI tools, copilots, workflow automation, or low-code/no-code platforms in a business environment (preferred)
Benefits
- Global Mentoring Program
- AI Tools and Technology from Day 1
- Continuous Learning and Development
- Language Learning Support
- Global Employee Recognition Platform and Programs
- Global Parental Leave Policy
- Flexible Time-Off
- Comprehensive Health, Dental and Vision Insurance
- 401(k) with company match
- HSA with Sovos match
- Tuition Reimbursement
- Volunteer Time Off and Charitable Giving Match
Company Overview