Note: The job is a remote job and is open to candidates in USA. Mondo is seeking an experienced Group Product Manager to establish and evolve the strategy for a growing multi-product SaaS platform. The role owns major platform capabilities, develops roadmaps and business cases, partners with engineering and design, and manages a small team of Product Managers and Product Owners while driving platform adoption across product teams.
Responsibilities
- Help establish and evolve the strategic direction for a growing multi-product SaaS platform
- Own significant platform capabilities spanning areas such as identity/authentication, data, reporting, notifications, shared services, and customer portals
- Develop product strategy, roadmaps, priorities, business cases, and success metrics for major platform initiatives
- Serve as a strategic partner to senior product leadership and independently take ownership of large, ambiguous product areas
- Manage and mentor a small team of Product Managers and Product Owners while remaining hands-on with product work
- Partner closely with engineering leadership to evaluate architecture, technical constraints, dependencies, and product trade-offs
- Work across backend platform capabilities while maintaining a strong understanding of the business value and commercial justification behind technical investments
- Partner with frontend/web designers and engineering teams on common customer-facing portal experiences
- Treat internal product teams as platform customers, understanding their requirements and building shared capabilities that enable their products to grow
- Drive adoption of shared platform capabilities across multiple product teams through influence, product value, and stakeholder alignment rather than organizational mandates
- Develop business cases for platform investments based on downstream revenue opportunities, efficiency, scalability, customer value, and reduced duplication across product teams
- Lead initiatives to consolidate, migrate, modernize, or retire redundant and legacy capabilities where appropriate
- Navigate competing priorities across product and engineering organizations and make strategic trade-offs with limited direction
- Challenge stakeholders and teams constructively while creating alignment around platform strategy and priorities
- Define and monitor platform KPIs, adoption metrics, product health measures, and other indicators of success
- Operate effectively in a fast-paced, greenfield, high-growth environment where priorities and platform responsibilities may evolve quickly
- Participate in occasional travel for team collaboration and client meetings, averaging approximately 2–3 days per month
Skills
- Must be authorized to work in the U.S
- This position is not eligible for sponsorship
- Remote (U.S. Based) + Travel
- Travel: Approximately 2–3 days per month for team meetings and occasional client visits
- The ideal candidate is a senior, technically credible Product Manager with 10+ years of experience
- * **10+ years of Product Management experience** with significant ownership of complex products, platforms, or product portfolios
- * Strong experience within **B2B SaaS platform, shared services, core services, or multi-product software environments**
- * Demonstrated experience owning large product areas and independently setting **product strategy**, rather than solely executing against strategy established by others
- * Experience with platform capabilities consumed by **internal product teams**, such as identity, data, reporting, messaging/notifications, developer services, or other shared capabilities
- * Strong technical depth, particularly within **backend systems and SaaS platform environments**, while maintaining a strong business and product mindset
- * Ability to articulate technical product decisions and trade-offs, including the **business rationale and value** behind those decisions
- * Working knowledge of concepts such as **APIs, integrations, authentication/authorization, data platforms, cloud infrastructure, and multi-tenant SaaS architecture**
- * Experience driving **platform adoption across teams**, including influencing stakeholders who do not directly report into the platform organization
- * Ability to provide specific examples of overcoming resistance to shared services and adapting a platform offering based on internal customer needs
- * Experience developing business cases for new platform capabilities, consolidation, migrations, modernization, or retirement of redundant solutions
- * Demonstrated ability to influence without authority and build alignment across product, engineering, design, and leadership teams
- * Experience leading or mentoring **Product Managers and/or Product Owners**, formally or informally
- * Ability to operate across a **broad portfolio of platform capabilities** and quickly develop expertise in new technical/product areas as priorities evolve
- * Strong communication and executive presence with the ability to challenge assumptions, defend strategic decisions, and communicate effectively with both technical and business stakeholders
- * Self-directed and comfortable operating with significant autonomy in an evolving organization
- * Experience within a **multi-product B2B SaaS organization**, particularly one that has unified acquired, legacy, or independently developed products onto common platform services
- * Experience within **GovTech or another regulated industry**, such as healthcare technology, financial services, insurance, utilities, or higher education
- * Experience with **identity and access management**, including technologies or concepts such as SSO, SAML, OIDC, MFA, RBAC, entitlements, Keycloak, Cognito, Okta, Auth0, Ping, Duo, WorkOS, or similar platforms
- * Experience with **AWS** and cloud-based SaaS platform environments
- * Experience with reporting, analytics, or data-platform capabilities, including **AWS QuickSight**, embedded analytics, data warehouses, or similar solutions
- * Experience building or owning **customer-facing portals, self-service platforms, or common web experiences**
- * Experience partnering directly with **UX/UI and web designers** on customer-facing products
- * Familiarity with event-driven architecture, webhooks, notification services, API gateways, and messaging capabilities
- * Experience with platform consolidation, migrations, modernization, or retiring redundant services
- * Experience defining and measuring **platform adoption** and demonstrating success through the outcomes of downstream product teams
- * Experience building or scaling platform capabilities in a **greenfield or rapidly growing product organization**
Benefits
- Eligible for Health, Dental, Vision, 401K, PTO
- Remote (U.S. Based)
Company Overview