Note: The job is a remote job and is open to candidates in USA. Association Management Center is a professional partner providing operational management services to health, science, and professional associations. The Governance and Operations Manager supports CAATE’s governance and organizational operations by coordinating board and committee processes, maintaining governance documentation, managing recurring annual workflows, and supporting budgeting and financial reporting. The role also translates strategic priorities into operational plans and supervises the Operations Coordinator.
Responsibilities
- In partnership with the Executive Director (ED), support administration of the Board of Commissioners, the Executive Committee, and the Finance/Governance Committee
- Serve as staff liaison to committees, providing administrative support and contributing to strategic goals and projects
- Maintain governance infrastructure, including the annual governance calendar, Board and committee workplans, Standard Operating Procedures documentation, action-item tracking, meeting preparation timelines, electronic vote logistics, and follow-up documentation
- Maintain the Policies and Procedures manual, bylaws, and related governance documentation under ED’s oversight
- Own annual-cycle governance processes, including nominations and elections, calls for awards, calls for volunteers, Board onboarding logistics, and governance-related communications workflows
- Organize budgeting and financial reporting processes including the development and presentation of key financial metrics
- Under direction of the ED, translate strategic plans and priorities into operational plans with budgeted/allocated resources and monitor progress
- Supervise the operations coordinator through leadership and oversight, ensuring accountability, clarity of responsibilities, and high-quality deliverables
Skills
- Minimum of 5 years of relevant experience in operations, governance, association or nonprofit management, accreditation administration, or a related role
- Previous supervisory experience required
- Experience supporting and leading boards, committees, or other volunteer-led groups
- Experience coordinating recurring governance or operational processes, such as nominations, elections, volunteer calls, awards, or annual calendar workflows
- Experience supporting budget preparation, expense tracking, financial reporting, or vendor related administrative processes
- Proficiency in Microsoft Office Suite, Adobe, and Zoom required
- Ability to travel out of state and overnight 1-3 times per year by all modes of transportation including car, plane, and train
- Physical: This role is primarily desk-based and involves extended computer use, including typing, data review, and virtual communication. Occasional light lifting may be required
- Leadership — Ability to guide staff work, clarify expectations, support accountability, and foster a collaborative, high-performing team environment
- Time management and organization — Ability to manage multiple priorities, deadlines, projects, meetings, and follow-up items with accuracy and reliability
- Problem solving — Ability to identify issues, gather relevant information, recommend practical solutions, and move work forward with sound judgment
- Continuous learning — Ability to learn new systems, tools, workflows, and processes through training, documentation, self-study, and hands-on use
- Adaptability — Ability to contribute effectively in collaborative settings, take initiative on individual tasks, and adjust when priorities, timelines, or project scope change
- Customer service — Ability to provide responsive, professional support to board members, committee volunteers, staff, and external partners
- Communication — Ability to write and speak clearly and professionally and adapt messaging for specific audiences
- This is a hybrid role based in Schaumburg, IL. Employees within 50 miles are expected onsite approximately one day per month, with occasional additional visits as needed. Candidates residing more than 50 miles away may be considered for remote work, depending on business needs and location eligibility
- Applicants must be based in the U.S. and authorized to work full time now and in the future. AMC is unable to sponsor employment authorization
- Experience with survey and nominations and elections software is highly valued
Benefits
- Generous paid time off (20+ days!)
- 12 paid holidays
- Medical, vision and dental options, along with life insurance and an Employee Assistance Program.
- Financial wellness benefits including 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
- Professional development, tuition & certification assistance; internal advancement opportunities.
- This is a hybrid role based in Schaumburg, IL. Employees within 50 miles are expected onsite approximately one day per month, with occasional additional visits as needed. Candidates residing more than 50 miles away may be considered for remote work, depending on business needs and location eligibility.
- Commitment to Diversity, Equity, Inclusion and Belonging.
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