Note: The job is a remote job and is open to candidates in USA. IQVIA is a global provider of clinical research services, commercial insights, and healthcare intelligence for the life sciences and healthcare industries. The Global Key Account Manager will lead a major global account, driving revenue growth, shaping account strategy, building senior client relationships, and coordinating cross-functional teams to deliver solutions across IQVIA’s data, technology, analytics, clinical, and commercial capabilities.
Responsibilities
- Develop and execute a global account strategy aligned to IQVIA Health priorities, client objectives, and long-term growth opportunities
- Build and sustain trusted relationships with senior client stakeholders, executive sponsors, and decision makers across the account
- Expand and deepen engagement across the client organization, including identifying new audiences, influencers, and strategic partnership opportunities
- Drive customer satisfaction, secure key renewals, and grow sustainable revenue streams across IQVIA offerings and service lines
- Lead global, regional, functional, and business-unit account teams to build a strong opportunity pipeline and deliver coordinated client engagement
- Leverage internal best practices, market insights, and cross-functional expertise to identify new business opportunities and improve account performance
- Assess business risks and market changes that could impact the account relationship, including competitive dynamics, client strategy, portfolio priorities, and R&D pipeline shifts
- Orchestrate internal resources, remove barriers, and align teams around innovative solutions that support renewals, expansion, and strategic growth
- Position IQVIA Health as a strategic partner across primary solution areas and emerging capabilities
- Contribute input to solution development, thought leadership, and new business partnerships for large pharmaceutical accounts
- Introduce and position new IQVIA Health assets, acquisitions, and capabilities with relevant client stakeholders
- Personally lead strategic global or multi-country opportunities that are critical to achieving account plan and financial goals
- Mentor account leaders and junior colleagues, helping strengthen performance, commercial discipline, and leadership capability
Skills
- 10+ years of experience in pharmaceutical, life sciences, healthcare, commercial services, or a related industry
- Demonstrated success managing large, complex, global strategic accounts
- Proven ability to grow revenue by selling complex, multi-service solutions across a broad portfolio of capabilities
- Track record of balancing near-term opportunity execution with long-term strategic account development
- Experience navigating global matrixed organizations and managing multiple sophisticated client relationships simultaneously
- Executive presence and credibility with C-suite, senior commercial, and strategic decision makers
- Strong consultative selling, negotiation, and opportunity management skills across the full sales cycle
- Ability to translate client priorities into clear account plans, measurable actions, and disciplined execution
- Strong financial acumen, including forecasting, pipeline management, revenue planning, and account performance reporting
- Excellent written, verbal, presentation, and stakeholder communication skills
- Collaborative leadership style with the ability to influence across functions, geographies, and business units
- High degree of ownership, accountability, resilience, and self-motivation
- Proficiency with Microsoft Office applications, including Word, PowerPoint, and Excel
- To be eligible for this remote position, you must reside in the country where the role is posted
Benefits
- Opportunities to grow your career through exposure to diverse geographies, client priorities, technologies, service lines, and therapeutic areas.
- A culture of belonging where colleagues are encouraged to bring their perspectives, collaborate across teams, and do meaningful work.
- Remote position; to be eligible, you must reside in the country where the role is posted.
- Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered.
- A range of health and welfare and/or other benefits.
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