Note: The job is a remote job and is open to candidates in USA. GE HealthCare develops innovative Surgical Visualization and Guidance solutions and provides clinical and product training to healthcare professionals, employees, distribution partners, and customers. The Global Customer Training & Education Manager will lead the development and execution of global training programs, including webinars, workshops, product demonstrations, and instructional materials, while collaborating with key opinion leaders and cross-functional teams.
Responsibilities
- Training activities for field employees in direct and indirect sales channels, new hire training, and end-users
- Support new product introductions
- Work closely with Key Opinion Leaders (KOL)
- Host webinars and other virtual training events for Customers and internal employees
- Plan and execute end-user workshops
- Prepare instructions videos and other recording material
- Liaise with the team to improve the training offering
- Work on and manage multiple projects simultaneously
- Work closely with other departments, especially Product Marketing, Marketing Communication, Product Management, Quality Assurance, and Regulatory Affairs
Skills
- 5 years of experience from a similar position in medical devices
- Must possess a clinical background with experience with imaging modalities
- You are a self-starter, dynamic and outgoing with a strong drive to develop the clinical market approach
- Can collaborate across different departments
- Have strong organizational skills and attention to detail
- Can manage multiple projects at the same time
- Understand the regulatory implications with medical devices
- Understand the importance of compliance while working with HealthCare Professionals
- Have a resilient mindset and thrive in a changing environment
- Experience working in the surgical environment will be a plus
- Other languages a plus
Benefits
- Performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI)
- Medical insurance
- Dental insurance
- Vision insurance
- Paid time off
- 401(k) plan with employee and company contribution opportunities
- Life insurance
- Disability insurance
- Accident insurance
- Tuition reimbursement
- Remote work arrangement
- Professional development
- Challenging careers
Company Overview