Note: The job is a remote job and is open to candidates in USA. AO Globe Life provides supplemental benefits to families across the United States through virtual consultations. The Fully Remote Starter Customer Service role involves conducting client consultations, explaining benefit options and enrollment processes, maintaining records, providing client-focused service, and participating in training and development programs.
Responsibilities
- Conduct scheduled virtual consultations to understand client needs
- Guide individuals and families through available benefit options and enrollment processes
- Maintain accurate client records and follow-up communication
- Deliver professional, client-focused service and build long-term relationships
- Participate in ongoing training sessions, development programs, and team meetings
Skills
- Strong communicators who prioritize client service
- Organized professionals who work well independently
- Individuals comfortable using Zoom and cloud-based digital tools
- Authorized to work in the United States
- Windows-based laptop or desktop computer with webcam capability
- Reliable high-speed internet connection
- Candidates with customer service, consulting, or sales backgrounds (helpful but not required)
Benefits
- Fully remote work environment available throughout the United States
- Flexible scheduling designed to support work–life balance
- Pre-qualified client consultations provided—no cold outreach required
- Long-term income opportunities through vested renewals
- Comprehensive training and continuous development support
- Leadership development and advancement pathways for high performers
- Supportive and collaborative team culture
Company Overview