Note: The job is a remote job and is open to candidates in USA. US Fertility is a national partnership of physician-led fertility practices focused on advancing reproductive medicine and compassionate patient care. The Financial Educator consults with patients about benefits, coverage, and financial options; performs benefit verification and prior authorization; and maintains patient financial and insurance information throughout the care continuum.
Responsibilities
- Consult with patients regarding their benefits, coverage and financial options
- Perform aspects of benefit verification and prior authorization
- Provide ongoing financial education and assistance to our patients throughout the continuum of their care, as an educator, advocate, and liaison
- Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
Skills
- Minimum 2 to 4 years of medical business office experience, with working knowledge of healthcare billing and collections, insurance/benefits, and patient interaction
- Must have experience reading and understanding payer remittance advice. Includes the ability to differentiate between allowed charges, contractual adjustments, line item denials/reasons, patient responsibility (co-pay, co-insurance, and deductibles), etc
- Experience working in an OB/GYN office is a plus
- Excellent interpersonal skills required to communicate with departments, employees, physicians, managers, patients, and insurance companies
- Strong oral and written communication skills, independent worker, detailed-oriented, computer savvy
- Proficient with Microsoft programs, specifically Outlook, Microsoft Word and Excel
- High level of customer service essential
- Bachelor's Degree preferred
Benefits
- Full-time employees (30+ hours/week): Medical, dental, and vision insurance
- Full-time employees (30+ hours/week): 401(k) with company match
- Full-time employees (30+ hours/week): Tuition assistance and professional development support
- Full-time employees (30+ hours/week): Performance-based bonus opportunities
- Full-time employees (30+ hours/week): Generous paid time off, paid holidays, and paid parental leave
- Full-time employees (30+ hours/week): Life and disability benefits
- Full-time employees (30+ hours/week): Fertility Discount Program
- Full-time employees (30+ hours/week): Employee wellness and recognition programs
- Part-time employees: 401(k) with company match
- Part-time employees: Performance-based bonus opportunities
- Part-time employees: Employee wellness and recognition programs
- Per diem employees: 401(k) with company match
- Per diem employees: Employee wellness and recognition programs
Company Overview