Note: The job is a remote job and is open to candidates in USA. CleanSlate Centers is a nationwide medical group providing treatment for opioid and alcohol addiction. The Financial Counselor manages billing department cash-flow processes, including claims denials and appeals, patient billing, payment posting, eligibility, refunds, and accounts receivable oversight.
Responsibilities
- Review submitted claim denials/rejections for accuracy and payer specific guidelines
- Correct claim rejections, denials and file appeals based on internal and external guidelines
- Correctly respond to billing questions received via email, phone or mailed correspondence
- Utilize existing resources within the organization to properly resolve claims issues
- Review and address zero pay EOBs
- Patient billing including payment plans, printing/mailing bills, phone calls, etc
- Identify and provide solutions for payer trends
- Billing Process Oversight: Billing Accounts Receivables, Denial Trends, Payment Posting, Eligibility, Refund Process
- Acceptable and reliable attendance and punctuality
- All other tasks or projects, as assigned
Skills
- Medical and patient billing and healthcare insurance company process expertise
- Knowledge of healthcare revenue cycle process
- Federal and state privacy laws understanding as they relate to patient billing
- Extensive knowledge of Microsoft Office products particularly advanced Excel
- This position is subject to a background check for any convictions directly related to its duties and responsibilities. We will consider for employment all qualified applicants with arrest and conviction records and will assess the details of any criminal conviction in a manner consistent with applicable law. No background check will be conducted unless and until a conditional offer of employment has been made to an applicant. This position must also successfully pass a pre-employment drug screening
Benefits
- Generous PTO package plus Holidays for full and part time positions
- 401K and Roth with Company match
- Affordable Medical plans for employees working a minimum of 30 hours per week
- Dental and Vision plans for employees working a minimum of 20 hours per week
- Flexible Spending Accounts for Healthcare and Dependent Care expenses
- Employer contribution to the HSA
- Employer Assistance Program with company paid visit allotment
- Company paid Life, AD&D, Short and Long Term Disability including part time employees
Company Overview