Note: The job is a remote job and is open to candidates in USA. Hewlett Packard Enterprise is a global edge-to-cloud company that helps organizations connect, protect, analyze, and act on their data and applications. The Sr. Resident Engineer designs and supports customer networks, conducts technical and technology workshops, tests tools and software patches, supports Juniper network solutions, and develops best-practice policies.
Responsibilities
- Understand the customer’s organizational structure and become familiar with the customer’s network implementation and support processes and procedures to help in designing a network that is available and sustainable
- To hold network information gathering workshops with the Customer to understand the Customer’s existing network design and technical requirements of new network designs
- Carry out testing of new tools, features, and functionality as required by the customer in a laboratory environment and to help develop plans to implement and verify that they are operating correctly in the live network
- Test patches and fixes to operating software to ensure that they are implemented and functioning correctly in the pre-production test network and then live network as implementation plans dictate
- Hold technology workshops with the customer to discuss equipment and network problems, and to provide case status updates, including the reasons for any problems encountered and the workarounds and/or solutions that are being tried
- Support design and planning of Juniper MX, PTX, QFX, EX series, and associated solutions within customer’s commercial network
- Support ongoing efforts in defining best practice policies for Juniper product applications used by the customer
- To peer with other employees performing similar Resident Engineering roles where lessons learned may help minimize the risk associated with major network upgrades or changes in the network
- The RE will be expected to develop secondary skills in other products in the Juniper product portfolio
Skills
- Bachelor's or Master's degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent
- Typically 7+ years experience
- JUNOS CLI experience across MX, QFX, EX series
- Must understand BGP and route reflect topologies
- Using and evaluating appropriate engineering design tools and software packages to design components and solutions
- Excellent analytical and problem solving skills
- Conducting reviews of material specifications and hardware, software, and electrical component design
- Evaluating forms of empirical analysis, modeling and testing methodologies to validate product designs and specifications
- Excellent written and verbal communication skills; mastery in English and local language. Ability to effectively communicate product architectures, design proposals and negotiate options at senior management levels
Benefits
- Remote/Teleworker arrangement, primarily working from home.
- A comprehensive suite of benefits supporting team members' and their loved ones' physical, financial, and emotional wellbeing.
- Specific career-development programs to help employees reach their career goals, become knowledge experts, or apply their skills to another division.
- Flexibility to manage work and personal needs.
- Variable incentives may also be offered.
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