Note: The job is a remote job and is open to candidates in USA. MetLife seeks a Financial Consultant to provide day-to-day financial support, billing administration, remittance management, and customer account oversight for Regional Market clients in its U.S. Group Benefits business. The role manages a designated block of customer accounts, prepares financial reports, and partners with stakeholders to resolve billing challenges and support customer relationships.
Responsibilities
- Lead the overall management and day to day for all financial support for billing and remittance on customer accounts
- Create various financial reports including monthly revenue projections, billing data, and templates along with audit and reconciliation reports
- Manage all financial billing and remittance for your designated block of business - an average of 200 customer accounts
- Develop relationships both internal and external to help support your block of business
- Coordinate customer inquiries and management of all customer billing related need
Skills
- BS/BA degree and 3-5 years of experience
- Excellent organizational skills, strong interpersonal skills, and effective communication skills, both written and verbal
- Ability to work autonomously or with others and effectively handle multiple tasks, prioritize deadlines appropriately and remain flexible
- Accounting/math problem solving skills, including attention to detail, analytical thinking, and decisiveness
- Strong project management skills including problem solving, attention to detail, analytical thinking, and decisiveness
- Proficient in Microsoft Office software and AI-enabled tools
- Applicants and employees must be legally authorized to work in the United States
- Firm knowledge of group products, services, systems, and ability to apply analytical skills to the interaction of these products, services and systems
- General understanding of U.S. economy and employee benefits industry
Benefits
- This role may also be eligible for annual short-term incentive compensation.
- Medical/prescription drug coverage
- Vision insurance
- Dental insurance
- No-cost short- and long-term disability
- Company-paid life insurance
- Legal services
- A retirement pension funded entirely by MetLife
- 401(k) with employer matching
- Group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance
- Employee Assistance Program (EAP)
- Digital mental health programs
- Parental leave
- Paid time off
- Paid holidays
- Volunteer time off
- Tuition assistance
Company Overview