Note: The job is a remote job and is open to candidates in USA. Gyptech is a global leader in the design, construction, commissioning and servicing of wallboard equipment and plaster plants. They are seeking a Field Service Engineer to provide customer-focused solutions and support on-site technical operations while building strong customer relationships.
Responsibilities
- Deliver customer-focused solutions by leveraging Gyptech and MSP's value-added services, including OEM design, technical expertise, innovation, and comprehensive equipment history
- Generate sales opportunities through building and maintaining strong, trust-based customer relationships on-site
- Lead Gyptech site labor teams during service outages and/or provide technical advisement to customer or third-party crews to ensure successful completion of service work
- Take direct ownership of safety, quality, schedule, and cost/productivity performance for assigned projects
- Produce final service reports upon project completion
- Support regional service managers in preparing quotations and securing service work opportunities at customer locations
- Available for 24/7 technical support as required by customer and operational needs
- Extensive travel to customer sites as part of service delivery
- Managing workload to align with internal utilization goals
- Provide hands-on, on-site technical support as needed to maintain plant operations and minimize downtime
Skills
- Engineering degree or technical diploma (mechanical or controls). Alternately, a demonstration of equivalent experience (e.g. millwright, maintenance etc.)
- Minimum 2+ years' experience in industrial or material handling equipment environments
- Strong English communication skills
- Team player with a strong service mindset
- Experience with Microsoft Office suite, especially MS Excel
- Available to travel to a variety of different locations in North America and overseas
- Wallboard manufacturing experience an asset
Benefits
- Competitive compensation
- Company supported continuing education and opportunities for growth
- Participation in developing industry-leading innovation with the freedom to be creative and take initiative
- A collaborative organizational structure which encourages input and feedback from all employees
- Casual work atmosphere and a flexible work schedule
- Opportunity to travel and work on exciting and challenging global projects
Company Overview