Note: The job is a remote job and is open to candidates in USA. QuinStreet’s Get The Referral (GTR) is hiring a Field Sales Trainer to help client sales teams make referrals a consistent part of their sales process. The role delivers onsite and virtual training, coaches managers, supports adoption, and maintains training materials for enterprise customers and select premium SMB customers.
Responsibilities
- Deliver engaging onsite and virtual training for client sales representatives and managers
- Teach reps when and how to introduce the referral program naturally, enroll customers as advocates, and encourage ongoing participation
- Use role-playing, objection handling, demonstrations, and practical exercises to build confidence and consistency
- Adapt training to each customer’s sales process, organizational structure, and level of adoption
- Identify whether participation challenges stem from knowledge gaps, competing priorities, workflow friction, or limited leadership support
- Help salespeople incorporate referral activities into their existing routines
- Conduct sales representative ride-alongs when necessary to understand the specific in-home sales experience
- Establish clear training objectives, expectations, and follow-up responsibilities with client leadership
- Help managers reinforce referral behaviors through existing sales meetings, coaching routines, and accountability practices
- Coordinate customer training plans, coaching priorities, and adoption initiatives with the Platform Adoption and Enablement Manager and GTR’s Operations and Customer Success teams
- Review participation data before and after training to assess progress and identify areas needing additional support
- Document findings, agreed actions, and follow-up needs
- Provide continued coaching after onsite visits to help teams sustain new habits
- Share field feedback with GTR to improve training, implementation practices, and the product experience
- Own the ongoing maintenance and improvement of GTR’s training decks, facilitator guides, role-playing exercises, and manager coaching resources
- Maintain a core set of materials and tailor presentations for enterprise brands, regional teams, and eligible premium SMB customers
- Keep content accurate and current as product features, workflows, and recommended practices evolve
- Coordinate content updates with GTR’s Product, Operations, and Customer Success teams
- Incorporate common objections, field feedback, and effective customer examples into future training
- Maintain organized, current versions so GTR teams use consistent materials
- Proactively build and maintain a deep working knowledge of GTR’s app, dashboard, and customer workflows
- Translate software features into simple, practical steps for home improvement salespeople with varying levels of technology experience
- Confidently demonstrate GTR’s technology during live training and help users practice common tasks
- Troubleshoot basic user issues and coordinate with GTR’s technical support team when additional assistance is needed
- Use patience, persistence, and practical coaching to help salespeople who initially resist or struggle with technology
- Stay curious and proactive about learning new features and incorporating them into training
- Maintain accurate records of customer training, coaching activities, observations, commitments, and follow-up actions in GTR’s designated systems
Skills
- 4+ years of experience as a sales manager or team lead with direct responsibility for coaching salespeople and holding teams accountable
- Demonstrated success introducing new processes and sustaining changes in sales behavior
- Strong understanding of how to balance new initiatives with the daily demands of selling and managing a sales team
- Ability to build credibility with frontline representatives, local managers, and senior sales leaders
- Strong facilitation and coaching skills, including leading practice exercises, handling resistance, and adapting to different audiences
- Ability to influence client teams without direct management authority
- Comfort using customer performance metrics and GTR's internal benchmarks to identify gaps, guide coaching, and measure improvement
- Experience creating or improving training presentations and supporting resources
- Strong organization, preparation, and follow-through across multiple customer engagements
- Experience in home improvement, home services, or in-home sales is strongly preferred
- Experience supporting multiple locations or working within a large sales organization is especially valuable
- Demonstrated sales leadership and coaching results are more important than formal corporate training credentials
Benefits
- Eligible to receive a performance bonus or commission
- Equity in the form of restricted stock units
- Health care benefits
- Retirement benefits
- Paid days off, including paid sick leave, parental leave, paid time off, or vacation benefits
- Any other tax-reportable benefits
- Remote work
Company Overview
Company H1B Sponsorship