Note: The job is a remote job and is open to candidates in USA. EPM Scientific is partnering with an innovative medical device company to expand its commercial presence across the Northeast United States. The Field Clinical Specialist will provide clinical and technical support during cardiovascular procedures, train physicians and hospital staff, support product adoption, and serve as a clinical expert for customers and internal teams.
Responsibilities
- Provide on-site clinical and technical support during procedures at customer accounts throughout the assigned territory
- Deliver physician and staff training programs to ensure safe and effective product utilization
- Partner with Sales, Marketing, and Clinical Affairs teams to drive successful product adoption and customer satisfaction
- Support case planning and procedural workflow optimization
- Develop and maintain strong relationships with physicians, cath lab teams, and key hospital stakeholders
- Act as a subject matter expert for product-related clinical questions and troubleshooting
- Gather customer feedback and relay market insights to internal teams
- Ensure compliance with company policies, regulatory requirements, and industry standards
- Support regional educational events, physician training programs, and conferences as needed
Skills
- 3+ years of field clinical experience within the medical device industry
- Experience working within cardiac catheterization labs, hybrid ORs, or cardiovascular procedural environments
- Strong understanding of physician education, procedural support, and customer training
- Excellent communication and relationship-building skills
- Bachelor's degree in a clinical, scientific, or healthcare-related discipline preferred
- Prior experience supporting Structural Heart procedures strongly preferred
Benefits
- Remote work with travel
- Bonus as part of the compensation package
- Comprehensive benefits
- Opportunity to work alongside industry-leading physicians and hospital systems
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