Note: The job is a remote job and is open to candidates in USA. The Locklear Agency is an established organization focused on helping families protect what matters most through technology, streamlined systems, and genuine human connection. The Customer Service Specialist will guide individuals who have requested information, conduct virtual conversations, answer questions, apply company systems, and build long-term client and team relationships.
Responsibilities
- Work with individuals and families who have requested information
- Conduct virtual conversations via Zoom or phone
- Follow a service-first, consultative process
- Learn and apply company systems and tools
- Participate in ongoing training and development
- Build long-term client and team relationships
Skills
- Professionals seeking a performance-based role with uncapped earning potential
- Individuals who value true flexibility and ownership of their schedule
- People motivated by growth tied to effort, consistency, and results
- Candidates interested in an opportunity where increased compensation is achievable early on , including the ability to earn up to a 15% increase within the first 90 days , based on performance and milestones
- Those who prefer advancement based on merit rather than tenure
- Prior experience in sales or customer-facing roles is helpful but not required
Benefits
- All work is conducted virtually (Zoom or phone)
- Structured training and mentorship
- Ongoing training and development
- True flexibility and ownership of your schedule
- Increased compensation is achievable early on, including the ability to earn up to a 15% increase within the first 90 days, based on performance and milestones
- Growth opportunities, incentives, and leadership pathways are available for those who perform and remain consistent
- Guidance and support are provided for individuals who need to obtain the required licensing
Company Overview