Note: The job is a remote job and is open to candidates in USA. Onvida Health is seeking an ERP Analyst to manage, configure, support, and improve enterprise resource planning systems. The role supports system administration, business process optimization, training, reporting, upgrades, data management, and ERP-related projects across multiple departments.
Responsibilities
- System Administration & Support: Oversee daily ERP system functions, including monitoring, maintenance, and troubleshooting. Provide technical support to end users, addressing system-related issues, and ensuring user satisfaction. Develop, implement, and maintain system security and backup procedures
- Configuration & Customization: Configure ERP modules to align with business requirements and workflows. Work with IT teams and external vendors to customize ERP functionalities and integrate third-party applications
- Business Process Improvement: Collaborate with departments (Finance, HR, Inventory, etc.) to understand their processes and identify areas where the ERP can enhance efficiency. Recommend and implement solutions to optimize system performance and business processes
- Training & Documentation: Provide training to end users on the ERP system, creating user manuals and guides. Document system changes, processes, and procedures for future reference
- Upgrades & Testing: Coordinate and test ERP upgrades, ensuring minimal disruption to business operations. Participate in the evaluation and selection of new ERP solutions or tools when necessary
- Data Management & Reporting: Ensure accurate data entry and system updates to maintain data integrity. Develop and run ad-hoc and regular reports to help management with data-driven decision-making
- Project Management: Support the implementation of new ERP modules or enhancements. Manage small ERP-related projects, including setting timelines, tracking progress, and ensuring deadlines are met
- Other duties as assigned
Skills
- Associate's Degree required, Bachelor's Degree preferred - Information Systems, Business Administration, or a related field
- 3+ Years of Experience working with ERP systems, such as SAP, Oracle, Microsoft Dynamics, or similar
- Strong understanding of business processes and how they integrate into an ERP system
- Knowledge of SQL, database management, and basic programming or scripting skills is a plus
- Experience in troubleshooting and solving technical issues related to ERP systems
- Ability to work with cross-functional teams and manage multiple tasks
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal skills
- Detail-oriented with the ability to understand complex systems
- Project management skills with the ability to prioritize and manage tasks effectively
- ERP certification (e.g., SAP, Oracle, Microsoft Dynamics)
- Experience with ERP system migrations or implementations
- Familiarity with Agile or Scrum methodologies for project management
Benefits
- This role is being offered as remote.
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