Note: The job is a remote job and is open to candidates in USA. Empower Retirement, LLC is dedicated to transforming financial lives and fostering a flexible work environment. The Equity Compensation Consultant plays a crucial role in guiding employee shareholders through various equity compensation plans, enhancing their understanding and maximizing their benefits while building strong relationships and contributing to the company's growth.
Responsibilities
- Serve as the primary point of contact for employee shareholders by delivering exceptional service through inbound phone interactions and proactive follow-up
- Build trusted relationships with shareholders through personalized education, financial wellness conversations, and ongoing support that fosters long-term engagement
- Educate participants on equity compensation plans, including Restricted Stock Units (RSUs), Non-Qualified Stock Options (NSOs), Incentive Stock Options (ISOs), Performance Share Units (PSUs), Stock Appreciation Rights (SARs), and Employee Stock Purchase Plans (ESPPs)
- Help participants understand equity award vesting, taxation, exercise and sale transactions, enrollment processes, and available digital tools
- Conduct meaningful financial wellness conversations that uncover participant needs and connect equity compensation benefits to broader financial goals
- Recognize opportunities to introduce participants to additional Empower financial planning and wealth management resources, facilitating warm handoffs to the appropriate specialists when additional guidance may benefit the participant
- Take ownership of participant inquiries from initial contact through resolution, coordinating with internal business partners to ensure timely, accurate, and seamless outcomes
- Support equity-related transactions including account setup, ESPP enrollment, stock option exercises, restricted stock transactions, trade execution support, and account servicing
- Demonstrate care, competence, character, and compassion in every participant interaction while delivering an exceptional shareholder experience
- Maintain accurate participant records and documentation in accordance with FINRA, SEC, company policies, and quality standards
- Stay informed on equity compensation trends, financial markets, tax considerations, and regulatory developments affecting stock plan participants
- Proactively identify opportunities to improve participant engagement, enhance the client experience, and contribute to business growth through consultative relationship management
- Serve as a positive team contributor by mentoring peers, sharing knowledge, and fostering a collaborative, high-performing environment
- Adapt to changing business priorities while maintaining professionalism, flexibility, and a commitment to continuous improvement
- Perform other duties as assigned in support of departmental and organizational objectives
Skills
- Bachelor's degree or an equivalent combination of education and professional experience
- FINRA Series 7 license required
- FINRA Series 63 license required
- FINRA Series 65 or Series 66 required
- FINRA Fingerprinting required
- Minimum of one to two years of experience in equity compensation, stock plan administration, financial services, wealth management, brokerage operations, or a related client-facing financial services role
- Certified Equity Professional (CEP®) Level 1 required or obtained within six to twelve months of hire
- Strong knowledge of equity compensation plans, including RSUs, NSOs, ISOs, PSUs, SARs, and ESPPs
- Understanding of participant-level tax implications associated with equity compensation
- Strong knowledge of financial wellness concepts and the ability to connect equity education to broader financial planning principles
- Demonstrated consultative relationship management skills with the ability to build trust, uncover participant needs, and identify opportunities to deepen client engagement
- Self-motivated, results-oriented professional with a proactive approach to participant outreach, follow-through, and relationship development
- Experience balancing exceptional client service with business development or client growth objectives within a financial services environment
- Experience using CRM systems, stock plan administration platforms, Microsoft Office Suite, and reporting tools
- Excellent communication, relationship management, and problem-solving skills with the ability to explain complex financial concepts in a clear and engaging manner
- Strong attention to detail, organizational skills, and commitment to regulatory compliance
- Demonstrated professionalism, dependability, integrity, and ethical conduct
- Ability to thrive in a fast-paced, evolving environment while managing multiple priorities
- MBA or other advanced degree
- Experience working in stock plan administration, equity compensation consulting, or a financial services contact center supporting stock plan participants
- Experience supporting publicly traded company equity compensation programs
- Knowledge of executive equity compensation, Rule 144 transactions, Section 16 insider requirements, or other advanced equity compensation concepts
- Experience using stock plan administration platforms
- Demonstrated success strengthening client relationships through proactive outreach and consultative financial conversations
- Entrepreneurial mindset with a passion for continuous improvement, relationship building, and delivering exceptional client and business outcomes
- Passion for improving financial literacy and helping participants maximize the value of their equity compensation
Benefits
- Medical, dental, vision and life insurance
- Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
- Tuition reimbursement up to $5,250/year
- Business-casual environment that includes the option to wear jeans
- Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
- Paid volunteer time — 16 hours per calendar year
- Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
- Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.
Company Overview