Note: The job is a remote job and is open to candidates in USA. Encode, Inc. is seeking an Epic Willow Ambulatory Application Analyst III to support, analyze, optimize, and enhance healthcare applications and workflows. The role focuses on ambulatory pharmacy systems, Epic application support and build, workflow optimization, integrations, implementations, and collaboration with clinical, IT, and operational teams.
Responsibilities
- Provide advanced application support and troubleshooting
- Analyze application functionality and workflows
- Support system enhancements, optimization, and integration
- Evaluate how applications interact with clinical and operational departments
- Recommend workflow and application improvements
- Coordinate cross-functional discussions and technical solutions
- Collaborate with clinical, IT, and operational teams
- Assist with application implementation and changes
- Mentor team members and help establish priorities
- Lead or participate in projects and application initiatives
- Adapt to changing technical and operational requirements
Skills
- 5+ years of application support experience
- Bachelor's degree with a Computer Science background required
- Epic Build experience required
- Epic Willow Certification required upon hire
- Strong analytical and problem-solving skills
- Strong understanding of healthcare application workflows
- Ability to collaborate with technical and operational stakeholders
- Bachelor's in Nursing is preferred, not required , based on the latest client clarification
- Healthcare IT experience
- Epic Willow/Ambulatory experience
- Pharmacy application experience
- 2+ years of project management and/or application lead experience
- Experience supporting clinical applications and workflow optimization
Benefits
- Permanent / Direct Hire
- Full-Time
- Remote – Nationwide, eligible states only
- Mentor team members and help establish priorities
Company Overview