Note: The job is a remote job and is open to candidates in USA. Michigan Medicine is seeking a Healthcare/IT Professional to support Epic's Clinical Documentation application for nursing and allied health clinical documentation across inpatient areas. The Senior/Intermediate Business Systems Analyst will configure, implement, optimize, and maintain Epic ClinDoc solutions, lead projects, collaborate with clinical stakeholders, and support documentation, communication, and continuous improvement activities.
Responsibilities
- Serve as a subject matter expert for Epic Inpatient Clinical Documentation, leading the planning, design, build, testing, implementation, and ongoing optimization of clinical systems
- Configure and maintain Epic functionality to support clinical documentation workflows, regulatory requirements, and enterprise objectives
- Lead and participate in Epic upgrades, enhancements, and maintenance activities, ensuring system stability, performance, and alignment with organizational standards
- Partner closely with nursing, ancillary staff, physicians, and informatics leaders to translate clinical workflows and requirements into effective Epic solutions
- Mentor and provide guidance to junior Business Systems Analysts, promoting best practices in analysis, build quality, documentation, and stakeholder engagement
- Lead assigned projects and related work activities, facilitating meetings, defining scope, prioritizing tasks, developing project plans, and delivering outcomes within defined timelines
- Independently assess business needs, analyze options, evaluate risks, and recommend solutions that have significant operational and clinical impact
- Act as a trusted advisor to clinical and operational stakeholders, balancing competing priorities and resolving conflicts to achieve consensus and successful outcomes
- Develop and maintain detailed system documentation, including build specifications, Epic checklists, change records, workflow diagrams, and mapping updates
- Ensure documentation supports audit readiness, knowledge transfer, and long-term system sustainability
- Communicate effectively with clinicians, regulatory teams, operational leaders, and IT partners to provide status updates, gather feedback, and drive continuous refinement of system functionality
- Translate technical concepts into clear, actionable information for non-technical audiences
- Identify opportunities to optimize clinical documentation workflows, improve user experience, and reduce clinician burden through system enhancements and process redesign
- Proactively stay current on Epic releases, new functionality, regulatory requirements, and industry best practices related to clinical documentation and health information systems
- Support a culture of learning, collaboration, and continuous improvement within the Applications and Clinical Informatics teams
- Participate in on-call off hours and weekend rotation
- Support the planning, design, build, testing, and implementation of Epic Inpatient Clinical Documentation workflows and system components
- Configure and maintain Epic functionality to meet clinical documentation needs and ensure compliance with regulatory and organizational requirements
- Participate in Epic upgrades, enhancement cycles, and maintenance activities, helping ensure system reliability, accuracy, and alignment with established standards
- Collaborate with nursing, ancillary staff, physicians, and informatics partners to gather requirements, validate workflows, and implement solutions that meet clinical
- Lead assigned project tasks and workstreams, including meeting facilitation, task prioritization, and timeline tracking to support successful project outcomes
- Analyze business needs and system issues, evaluate potential solutions, and provide recommendations that support clinical and operational goals
- Work effectively with clinical and operational stakeholders to gather feedback, clarify requirements, and help resolve issues that arise during project work
- Create and maintain accurate system documentation, including build records, change documentation, workflow diagrams, and Epic-required checklists
- Ensure documentation supports system maintenance, troubleshooting, audit requirements, and knowledge sharing within the team
- Communicate clearly with clinicians, regulatory staff, operational stakeholders, and IT team members to provide updates, clarify requirements, and support decision making
- Explain technical concepts in a straightforward way to help non-technical users understand system changes and impacts
- Identify and recommend opportunities to streamline clinical documentation workflows and improve the user experience
- Stay current with new Epic features, regulatory changes, and best practices relevant to clinical documentation and healthcare information systems
- Contribute to a collaborative team environment and participate in efforts to enhance processes, documentation standards, and system support practices
- Participate in on-call off hours and weekend rotation
Skills
- * Bachelor's degree or equivalent combination of education and experience
- * Certified, Proficient or Accredited in an Epic Clinical Application
- * 5+ years of IT related experience
- * Bachelor's degree or equivalent combination of education and experience
- * 2-3 years of IT related experience
Benefits
- Comprehensive training and career development opportunities
- Generous retirement savings plans
- Ample paid time off
- A wealth of family care support
- Ability to negotiate alternative work schedules and remote/on-site options to suit your work-life balance
Company Overview