Note: The job is a remote job and is open to candidates in USA. Nationwide Children's Hospital is a healthcare organization seeking an Epic Cadence Support Analyst to support its business and clinical applications. The role analyzes business needs, defines requirements, develops and implements solutions, provides user training and troubleshooting, and manages applications, systems, databases, vendors, and cross-functional projects.
Responsibilities
- Provides systems analysis and support through customer service needs, system design, data queries, and reports
- Provides effective user training, troubleshoots system issues, and performs systems maintenance as needed
- Utilizes support systems, helps in the development of these systems, maintains vendor relationships, and minimizes system outages
- Applies project management principles, assists with complex projects involving cross-functional departments, including scope, development, reporting, and execution plan
- Develops, implements, and maintains systems following policies and procedures, actively protects confidential information, conducts audits of systems and information, and maintains systems keeping resources secure
Skills
- Candidates would be required to be onsite at a minimum of three times annually
- Must be able to document process and changes and be able to present in power points this information at meetings
- Demonstrated ability to lead a team, accept direction from leadership and act as a role model for professionalism
- Demonstrates excellent communication skills, ability to communicate difficult or complex information for the purpose of education, or for influencing change
- Demonstrates excellent organizational and multi-tasking skills. Ability to juggle multiple and quickly changing priorities. Ability to organize data and people. Ability to analyze data and act upon it
- 2 years' experience providing systems analysis support, required
- OCCASIONALLY: Color vision, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Reaching above shoulder, Standing
- FREQUENTLY: Decision Making, Depth perception, Flexing/extending of neck, Peripheral vision, Walking
- CONTINUOUSLY: Audible speech, Computer skills, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Problem solving, Repetitive hand/arm use, Seeing – Far/near, Sitting
- Bachelor Degree in related Computer Science areas or equivalent experience, preferred
- Experience in health care environments, preferred
Benefits
- Remote flexibility; candidates are required to be onsite at a minimum of three times annually.
Company Overview
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