Note: The job is a remote job and is open to candidates in USA. UTHealth Houston is a healthcare and academic institution seeking an EPIC Beaker Analyst III to support Beaker modules within the Epic EHR. The role focuses on system design, configuration, testing, validation, optimization, troubleshooting, documentation, stakeholder collaboration, and project management for healthcare applications.
Responsibilities
- Maintains expertise and seeks additional knowledge in the support and optimization of Epic Beaker module(s), and how they integrate with other applications
- Works cohesively with stakeholders to provide system support, including analysis, build, and testing of requested changes, and analysis of new functionality of applications
- Reviews, builds, tests, and implements new functionality via System Upgrades and Special Updates
- Works and manages multiple tasks independently
- Demonstrates timely, effective, and efficient troubleshooting of very complex production software and workflow issues (which may cross applications/teams) and defines mitigation plans for resolution
- Acts as primary contributor in the development and documentation of internal procedures to use in conjunction with Epic application support, maintenance, and optimization
- Helps develop and build timelines and project plans
- Develops and maintains system documentation to enable ongoing support and maintenance of the Epic system
- Assists Application Director in developing build timelines and project plans as communicated by leadership
- Performs and oversees unit testing of application configurations and builds in appropriate non-production environments, to identify defects and create resolution plans accordingly
- Assists with the creation of test scripts and ensures test scripts for integrated and end-user testing are relevant and accurate
- Performs testing in a structured manner, follows any defined test scripts, and documents results
- Performs unit testing of application configurations and builds in appropriate non-production environments, identifies issues and potential solutions
- Follows established guidelines for system change control
- Creates and maintains documentation for change management, including cost estimation
- Project documentation, communication, and training plans
- Collaborates across teams to ensure process design, interface development, testing, and end-user training are performed to quality standards
- Independently performs basic project management activities for the development and implementation of system changes and medium to large projects
- Develops application-specific reports; provides technical specifications and assistance to report developers as needed
- Performs other duties as assigned
Skills
- MUST BE CERTIFIED IN EPIC'S BEAKER MODULE
- Superior communication skills, both oral and written, including specific skills of presentation and the effective communication of complex subjects to non-technical groups
- Superior customer relation skills, including leading and participating in group sessions and reaching consensus
- Familiarity with project lifecycle and project management methodologies for software management
- Ability to plan and manage projects of various sizes; their tasks, dependencies, team members, other resources, and timeline
- The analytical skills to collect information from diverse sources, apply professional principles in performing various analyses, and summarize the information and data in order to solve problems or design complex systems and programs that cross departmental/divisional lines
- At least a Bachelor's Degree in Computer Science, Business, or a related discipline is required. May substitute required education with equivalent years of experience beyond the minimum experience requirement
- At least five (5) years of experience in a health care-related field is required
- Large-scale health care systems planning and implementation experience on application software products preferred
- Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects
- 3 years of experience supporting one or more Epic modules is preferred
- Large-scale health care systems planning and implementation experience on application software products preferred
- We prefer employees who permanently reside and work in the State of Texas, but may occasionally make exceptions for candidates in other states
Benefits
- Remote work arrangement
- 100% paid medical premiums for full-time employees
- Generous time off, including holidays, a preventative leave day, vacation, and sick time, totaling around 37-38 days per year
- Additional vacation accrual based on length of service
- Longevity Pay, with monthly payments after two years of service
- Retirement/pension plan
- Free financial and legal counseling
- Free mental health counseling services
- Gym membership discounts and access to wellness programs
- Employee discounts, including entertainment, car rentals, and cell phones
- Resources for child and elder care
Company Overview
Company H1B Sponsorship