Note: The job is a remote job and is open to candidates in USA. JTG Consulting Group is a certified minority-owned business focused on delivering high-quality services in healthcare IT. The Clinical Systems Analyst will design and manage information systems related to clinical procedures, ensuring optimal performance and client satisfaction.
Responsibilities
- Work collaboratively with clients to plan, install, implement, and maintain hardware and software solutions
- Design, manage, and oversee projects and tasks for our clients
- Configure, build, document, test, modify, and maintain software applications
- Proactively problem solve and determine the best course of action to meet the needs of our clients and their customers
- Work closely with end users to troubleshoot, diagnose and correct problems related to applications by identifying malfunctions in hardware and software
- Collaborate loosely with client’s technical team to maintain continuity of process
- Conduct system enhancements/new features, build, upgrades/quarterly updates and optimizations
- Analyze business requirements and translate into system requirements making necessary revisions to system logic
- Perform system customizations including the development of alerts/hard stops, data integration, order generation, automation of document entry and enforcement of adherence to workflows
- Abide by HIPAA regulations of confidentiality for all activities and information accessed
- Participate in the development of tools and training for end users’ competencies
- Ensure clinical upgrades, patches and enhancements are comprehensively planned and tested before applying in the production environment
- Establish concise ad-hoc reports
- Determine project priorities based on the needs of our clients. Ensure completion of projects in a timely manner to comply with established deadlines. Actively work with Chief Services Officer and clients to determine and or adjust project priorities
- Perform and/or oversee ongoing maintenance of the Information Systems and their interfaces, as well as support activities of our clients
- Provide technical support to our clients
- Provide information and training related to Information Systems to our clients
- Problem solves for clients
- Develop and maintain good relationships with clients and clients’ staff
- Other tasks and projects as assigned by the CEO, or the Chief Services Officer
Skills
- Epic Beaker AP or CP Certification
- Minimum 3 years of experience in Clinical Processes
- Minimum 2 years of experience in Laboratory Information Systems
- Knowledge of clinical standards, documentation methods and existing practices
- Demonstrated technical skills and aptitudes related to all computer related activities
- Demonstrated ability to understand all laboratory related computer applications, and the ability to learn and apply new applications and programs
- Ability to handle confidential information
- Ability to work independently but also as part of a collaborative team
- Ability to work around infectious biological specimens, caustics, toxic chemicals and irritants appropriately and safely
- Ability to multitask in a fast-paced environment with rapidly changing priorities
- Exceptional verbal and written communication skills
- Strong organizational skills
- Experience with Microsoft 365
- Ability to work remotely
- Ability to travel up to 25%
- Bachelor's Degree
- Medical Technologist Degree (e.g., MT, MLT, MLS, etc.)
- Minimum 3 years of Data Innovations Instrument Manager experience, including Rules
- Minimum 2 years of Epic Beaker CP and/or AP experience to include build, implementation, support and hands on end-user experience
Benefits
- Paid Company Holidays
- Paid Time Off
- Sick Leave
- Flexible Working Hours
- Remote Positions - Work from home
- Health, Dental & Vision Insurance
- 401(k) + Employer Match
- Career Advancement Opportunities
- On-Going Education & Professional Development Opportunities
Company Overview