Note: The job is a remote job and is open to candidates in USA. MedStar Health is hiring an Epic Analyst III – Healthy Planet to design, implement, and maintain Epic solutions and integrated applications as the organization prepares for its Fall 2027 Epic go-live. The role provides advanced application support, leads project and workflow improvements, and supports testing, training, documentation, and system reliability.
Responsibilities
- Serve as a subject matter expert for Epic applications, providing advanced support, troubleshooting, and guidance to users, IS teams, and other stakeholders
- Lead and support Epic projects, enhancements, upgrades, and implementations, including requirements gathering, workflow analysis, testing, go-live support, and post-implementation reviews
- Monitor application performance, system utilization, data integrity, and infrastructure needs to ensure system reliability, efficiency, and continuity of service
- Analyze business processes and collaborate with clinical, operational, and technical teams to develop solutions that improve workflows, accuracy, and operational effectiveness
- Coordinate software testing, maintenance, application integration, and issue resolution in partnership with vendors and cross-functional teams
- Develop and maintain application documentation, support procedures, test plans, and project deliverables in accordance with established standards
- Provide application training, mentor colleagues, and support end users in the effective use of Epic solutions
- Participate in quality improvement initiatives and leverage healthcare technology trends to recommend enhancements that meet organizational needs
- Required on-call support to include weekdays evenings weekends and holidays. Frequency of rotation will vary depending on need/size of department. Must be willing to carry a cell phone and be available for 24 x 7
Skills
- Bachelor's degree in Computer Science or related field required
- One year of relevant education may be substituted for one year of required work experience
- 5 years technical experience preferably in a healthcare or business environment required
- One year of relevant professional-level work experience may be substituted for one year of required education
- EPIC - EPIC Certification in Healthy Planet required
- Analytical ability to solve complex technical problems
- Competent in microcomputing including desktop applications project management and communication and emulation applications
- Strong interpersonal communication skills to effectively interface with internal/external customers
- Understanding of information systems and their impact on customers and their operations
- Demonstrates effective communication to align presentation tools with the audience
- VBA certification, SDOH Badge, Data Courier Badge preferred
Benefits
- Primarily remote position; travel to the DC/MD area will be required once a month leading up to implementation, with travel for required trainings as needed.
Company Overview
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