Note: The job is a remote job and is open to candidates in USA. OCHIN, Inc. is a nonprofit leader in health care innovation, seeking an Epic Ambulatory Solutions Analyst to join their Clinical Install team. This role focuses on resolving complex technical issues, optimizing processes, and implementing innovative solutions to align technical strategies with business objectives.
Responsibilities
- Develop, document, and deploy solution functionality by building, testing, and maintaining features according to specifications and requirements, while ensuring clear documentation for usability and future reference
- Troubleshoot, diagnose and resolve complex technical issues using critical thinking and advanced technical skills to ensure optimal system performance and end-user satisfaction
- Collaborate across departments to support project implementations and address member maintenance issues
- Drive documentation and knowledge sharing by creating and optimizing technical documentation to support process improvement and alignment across cross-functional teams
- Skill development and competency growth in technical design, analysis, and system enhancements
- Travel up to 25% to support off-site software Go-Lives installations
- Other duties as assigned
Skills
- Epic Certification or Proficiency in EpicCare Ambulatory is required
- At least 5 years of experience as an Epic Ambulatory Applications Analyst
- A minimum of 3 years of experience as an Epic Certified Analyst doing full install build bringing on ambulatory clinics or community connect clinics
- Consistently acts with integrity and accountability
- Process and detail-oriented, with a strong focus on data-driven decision making
- Proactive, self-motivated, and solution oriented
- Strong organizational and project management skills
- Ability to travel 20-25% to support Go-Lives nationally
- Prior to moving forward to the team interview, all candidates are required to complete a 50–60-minute competency assessment
- Ability to work independently and efficiently from a home office environment
- High Speed Internet Service
- It is a requirement that employees work in a distraction free workplace
- Travel required up to 25% nationally for on-site Go Live support based on business requirements for OCHIN
- COVID-19 Vaccination Requirement: All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date
- Build experience in EpicCare Ambulatory is preferred, minimum of 2 years of experience
Benefits
- We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and opportunity for professional advancement.
- This position includes a 5% pay differential added to base pay to acknowledge the travel requirements associated with this role.
- We offer a comprehensive range of benefits. See our website for details: Careers | OCHIN.org
- COVID-19 Vaccination Requirement: To keep our colleagues, members, and communities safe, OCHIN requires all employees—including remote employees, contractors, interns, and new hires—to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.
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