Note: The job is a remote job and is open to candidates in USA. Abbott is a global healthcare leader that helps people live more fully at all stages of life. The Enterprise Account Manager will drive profitable revenue and manage relationships with strategic named accounts in the Southeast territory, focusing on retention and new customer acquisition.
Responsibilities
- Responsible for driving profitable revenue and closing opportunities within strategic named accounts by initiating; developing and/or delivering unique solutions that result in improved customer outcomes and benefits
- Investigates and understands the strategic account and their business environment including goals; objectives; strategies and competitive situation
- Identifies industry trends and changing market regulations and understands impact on strategic account
- Establishing and building senior level relationships and leveraging them in driving new profitable sales and protecting base business
- Understanding and assessing customers’ business objectives; strategies and; therefore, requirements
- Leading an internal ‘selling team’ (territory sales representative; specialists; others) to maximize growth
- Overall account management including detailed account planning and sales forecasting
- Maintains a detailed understanding of customer decision makers and influencers; builds and preserves customer relationships to leverage in driving new sales and protecting base business
- Identifies opportunities or acts upon previously identified opportunities to prepare and deliver account-specific Abbott value proposition resulting in positive action
- Understands; analyzes and accurately interprets key financial performance indicators for strategic accounts and how Abbott’s solutions will impact targeted financial objectives
- Negotiates contracts resulting in long-term commitments
- Provides leadership and direction regarding all Abbott interactions with strategic accounts, acts as a trusted advisor to the customer
- Integrates information from ongoing business analysis and assessment into a multi-year plan and leads through persuasion and personal influence an internal ‘selling’ team to develop an actionable account strategy with short-term tactics to achieve desired results
- Coordinates all appropriate Abbott resources to execute the strategic account plan including assigning roles; expectations; responsibilities and timelines; engages members of the team through ongoing communication; tactical planning and execution
- Acts as an internal advocate for the customer; cultivates Abbott internal relationships and leverages to drive business objectives
Skills
- Bachelor's Degree is required
- 3-5+ years' experience in enterprise account sales in the Diagnostics or Medical Device industry is required
- Ability to examine business environment and develop/execute in response to market opportunities
- Cross-functional team leadership experience required
- Strong internal and external networking skills
- Excellent presentation and demonstration skills
- Strong personal skills to develop and enhance long-term relationships
- Advanced analytical and communication skills
- Able to manage multiple tasks and have excellent organizational skills
- Strong computer skills
- Broad knowledge of general laboratory practices
Benefits
- Free medical coverage in our Health Investment Plan (HIP) PPO medical plan
- An excellent retirement savings plan with a high employer contribution
- Tuition reimbursement
- The Freedom 2 Save student debt program
- FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree
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