Note: The job is a remote job and is open to candidates in USA. OX Security is a cybersecurity company securing the AI-driven software development lifecycle from prompt to production. The Enterprise Account Manager will manage enterprise customer relationships across the East Coast and Canada, leading renewals, retention, account growth, negotiations, and expansion opportunities while collaborating with cross-functional teams.
Responsibilities
- Own a portfolio of enterprise customers across North America, serving as the primary commercial point of contact
- Drive the end-to-end renewal process, ensuring timely, predictable, and successful renewals
- Build trusted executive relationships and understand each customer's business goals and security initiatives
- Identify upsell and cross-sell opportunities in partnership with Customer Success and Sales Engineering
- Develop account strategies that drive customer retention, growth, and long-term success
- Lead commercial negotiations, pricing discussions, and contract renewals
- Collaborate cross-functionally to ensure a seamless customer experience throughout the customer lifecycle
- Maintain accurate forecasts and account activity in Salesforce while consistently achieving renewal and expansion targets
Skills
- 4+ years of experience in Enterprise Account Management, or Enterprise Sales within a B2B SaaS company
- Proven track record of managing enterprise customers and consistently achieving renewal and expansion targets
- Experience leading commercial conversations with executive-level stakeholders
- Strong understanding of enterprise SaaS subscription models, renewals, and account growth strategies
- Excellent relationship-building, negotiation, and communication skills
- Experience working cross-functionally with Customer Success, Product, Marketing, and Sales teams
- Self-driven, highly organized, and comfortable working in a fast-paced startup environment
- Experience in cybersecurity or infrastructure software is a strong advantage
Benefits
- Remote work arrangement
- Own strategic enterprise accounts across one of our fastest-growing regions
- Work alongside a world-class cybersecurity team building cutting-edge AI security technology
- Make a direct impact on customer retention, revenue growth, and company success
- Join a collaborative, ambitious, and fast-growing global organization where your work truly matters
Company Overview