Note: The job is a remote job and is open to candidates in USA. Journey is seeking an Enterprise Account Manager to help grow existing accounts and attract new customers in the freight brokerage and third-party logistics industry. The role focuses primarily on account expansion through upselling and cross-selling, with additional responsibility for sourcing, prospecting, and onboarding new customers while owning revenue, margin, and service KPIs.
Responsibilities
- Sales focused and Account Management
- Strong account ownership mindset (retention + growth)
- 70% of this role would be growing existing accounts via upselling and cross selling while the other 30% would be focused on sourcing, prospecting, and onboarding net-new logos
Skills
- 10+ years of Enterprise Sales and Account Management experience specifically within the 3pl brokerage industry
- Comfortable owning revenue, margin, and service KPIs
- Experience with FAK, high-visibility or specialized freight
- Operationally fluent (can speak carrier, customer, and ops)
- Calm under pressure; proactive communicator
- Data-aware (margin, win rates, shipment trends)
- Values process, documentation, and follow-through
- Remote
- ~15% (conferences, client meetings, in-person sales events)
Benefits
- Variable compensation
- Remote work
Company Overview