Note: The job is a remote job and is open to candidates in USA. Highgate is a leading real estate investment and hospitality management company with a global portfolio of more than 400 hotels. The Engineering Supervisor is responsible for the day-to-day operations of the engineering department, ensuring compliance with safety standards and overseeing maintenance activities to maintain hotel operations effectively.
Responsibilities
- Assist in developing and implementing plans to maintain property, equipment, grounds and other assets in a safe and acceptable state of repair
- Ensure the hotel is in compliance with all local, state and federal laws
- Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention
- Create and post all Engineering staffs schedules
- Create and adhere to annual budget for department
- Assist in developing financial forecasts and actively participate in monthly profit/loss review meetings
- Create and implement preventative maintenance program for all hotel equipment
- Ensure all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards
- Actively participate in energy conservation programs
- Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner
- Ensure compliance with the Americans with Disabilities Act (ADA)
- Assist with the administration of all vendor contracts controlled by the engineering department
- Ensure that room maintenance requests are handled in a prompt and courteous manner
- Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary
- Assist as necessary with special projects and renovations
- Support and participate in all Highgate Hotel programs
- Lead and/or participate in Highgate Hotel Safety Committee
Skills
- At least 3 years of supervisory or lead mechanic experience in a hotel or a related field; or a technical certificate with at least 1 year of supervisory or lead mechanic experience
- Stationary engineer's license if required by local code
- HVAC, electrical, plumbing, boiler operations and general maintenance skills required
- High school diploma or equivalent required
- Long hours sometimes required
- Heavy work – Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects
- Maintain a warm and friendly demeanor at all times
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
- Attend all hotel required meetings and trainings
- Participate in M.O.D. coverage as required
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel
- Maintain high standards of personal appearance and grooming, which include wearing nametags
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives
- Must be able to maintain confidentiality of information
- Perform other duties as requested by management
Benefits
- Enjoy free cooked-to-order breakfast
- Complimentary Evening Reception
Company Overview