Note: The job is a remote job and is open to candidates in USA. Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. They are seeking an Engineering Manager for their Warehouse Management System (WMS) to lead two engineering teams, ensuring reliable and efficient fulfillment operations while driving platform enhancements.
Responsibilities
- Own the complete people management lifecycle for two engineering teams: hiring, 1:1s, performance management, and career development
- Set sprint goals and delivery commitments for both teams, and hold them to a consistent, predictable cadence
- Run team ceremonies (planning, retros, standups) in a way that builds trust and team health, not just tracks tickets
- Drive your teams' contribution to ongoing platform enhancement initiatives within WMS
- Translate business priorities into concrete team goals and technical work breakdown
- Partner with product and other WMS engineering managers to sequence enhancement work against ongoing platform needs
- Own the reliability of the systems your teams maintain, since WMS runs live fulfillment operations with no room for silent failure
- Build a production mindset on your teams: monitoring, failure modes, and operational readiness as part of the design process, not an afterthought
- Lead your teams through incidents in your area of ownership, from response through root cause resolution
- Partner with peer WMS engineering managers to align priorities, standards, and technical approach across teams
- Represent your teams in WMS-wide planning and roadmap discussions
- Keep your teams' work coordinated with the rest of the WMS platform so priorities don't drift out of sync
Skills
- Strong engineering fundamentals. You have a real technical background and can engage credibly in design discussions, code review, and architecture decisions with your teams, not just process and delivery
- People management fundamentals. You've managed engineers directly: hiring, performance reviews, feedback, and career development, not just project coordination
- Delivery ownership. You can run a scrum team (or two) through predictable, consistent delivery cycles and communicate progress, risk, and blockers clearly to leadership
- Comfort with ambiguity. You can set clear direction for your teams even when priorities or requirements shift, without needing everything spelled out before you act
- Production mindset. You think about reliability, monitoring, and failure modes as core parts of how your teams build, especially for systems running live operations
- Ownership & Accountability: You own outcomes, not just activities. When your team ships, you take pride. When something breaks, you take responsibility and fix the system
- Strong Communication: You communicate clearly with engineers, PMs, and executives. You translate technical complexity into business language and vice versa
- Delegation & Multiplication: You scale through people, not heroics. You have a history of developing team members and multiplying impact through others
- Navigating Ambiguity: You set direction when requirements are evolving. You build alignment across teams and functions without formal authority
- Balanced Judgment: You balance innovation with pragmatic delivery constraints. You know when to push for quality and when to ship
- Directed AI-Assisted Development: You understand how AI coding tools work as a productivity multiplier and can guide your team's adoption while maintaining quality and independent technical judgment
- Experience with Elixir or another functional, concurrency-oriented language (Erlang, Scala, Clojure)
- Experience managing multiple engineering teams within a larger platform organization
- Background in warehouse management, logistics, or another real-time operational system
- Direct production experience with Elixir/OTP at scale
- Experience managing teams building meaningful enhancements into an existing, live system rather than greenfield work
- Familiarity with warehouse operations concepts (picking, packing, inventory, labor allocation)
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