Note: The job is a remote job and is open to candidates in USA. Recruiting from Scratch is a premier talent firm that places product, software, and hardware talent with innovative companies. The role focuses on building and deploying customer-specific integrations, data pipelines, and AI-driven solutions for enterprise retail and supply chain customers. It also involves serving as a primary technical contact, managing customer deployments, and owning outcomes from requirements gathering through production operation.
Responsibilities
- Write production code daily to build and deploy customer-specific integrations and solutions
- Spend approximately 70% of your time building production software and data infrastructure
- Build data pipelines supporting major retail and grocery customers
- Develop AI-driven solutions for enterprise retail planning workflows
- Serve as the primary technical point of contact for 2–3 enterprise retail customers
- Work directly with stakeholders ranging from VP-level executives to store and operational teams
- Gather customer requirements and translate business problems into technical solutions
- Workshop solutions directly with customers and rapidly prototype potential approaches
- Build and deploy prototypes before integrating successful solutions into production products
- Own customer-specific integrations with ERP systems and other enterprise platforms
- Build reliable systems that operate within live customer environments
- Own KPI delivery, solution performance, and SLAs for customer deployments
- Monitor production systems and proactively identify performance or reliability issues
- Build and maintain scalable data pipelines and transformation workflows
- Work across engineering, AI, product, and design teams to deliver customer outcomes
- Translate customer feedback into product and engineering improvements
- Identify recurring customer requirements that can be converted into scalable platform capabilities
- Balance customer-specific needs with long-term product architecture
- Use AI tools and modern development workflows to accelerate engineering execution
- Work with cloud infrastructure and modern data platforms
- Manage multiple customer accounts and technical projects simultaneously
- Coordinate technical priorities across engineering, AI, design, and customer stakeholders
- Travel approximately 30% to customer sites across the US
- Build trusted technical relationships with enterprise customers
- Operate independently in a fast-moving, customer-driven environment
- Take ownership of customer outcomes from initial requirements through production deployment and ongoing operation
Skills
- * 3–8 years of professional software engineering or customer-facing engineering experience
- * 3+ years of experience building and deploying production software
- * Direct customer-facing engineering experience required
- * Experience working directly with enterprise customers or technical stakeholders
- * Experience building production data pipelines
- * Experience owning technical solutions end-to-end
- * Experience working in startup, high-growth, consulting, or highly autonomous engineering environments
- * Experience translating customer requirements into production software
- * Experience managing multiple customers, projects, or technical workstreams simultaneously
- * Experience operating in ambiguous environments with evolving requirements
- * Strong product mindset and understanding of software quality standards
- * Strong ownership mentality with demonstrated execution ability
- * Comfortable serving as the technical face of a product or engineering team
- * Experience working with cloud platforms and modern data stacks
- * Strong software engineering fundamentals
- * Strong experience writing production code
- * Experience with Go, TypeScript, Python, or comparable programming languages
- * Strong experience building production data pipelines
- * Experience with SQL and relational databases
- * Experience working with Google Cloud Platform (GCP) or comparable cloud platforms
- * Experience building and deploying cloud-based applications
- * Experience integrating enterprise systems and APIs
- * Experience working with large-scale datasets
- * Experience designing reliable and scalable data workflows
- * Experience debugging and troubleshooting production systems
- * Experience monitoring production applications and data pipelines
- * Experience building customer-specific integrations
- * Ability to reason across software, data, infrastructure, AI, and product systems
- * Ability to prototype solutions quickly and turn successful prototypes into production systems
- * Strong understanding of software architecture and system design
- * Strong understanding of production reliability and performance
- * Comfortable using modern AI-assisted engineering tools
- * Ability to learn unfamiliar technical domains and customer environments quickly
- * Equivalent practical engineering experience accepted
- * Strong computer science and software engineering fundamentals
- * Exceptional technical ownership
- * Strong customer orientation
- * Strong product judgment
- * Strong analytical and problem-solving ability
- * Excellent communication skills
- * Comfortable working directly with enterprise customers
- * Comfortable communicating with both technical and non-technical stakeholders
- * Strong ability to understand complex business requirements
- * Highly organized and detail-oriented
- * Strong multitasking ability
- * Comfortable managing multiple customer accounts simultaneously
- * Strong project management and prioritization skills
- * Strong ability to operate independently
- * High execution velocity
- * Strong bias toward shipping
- * Comfortable working in ambiguous environments
- * Strong ability to make pragmatic technical tradeoffs
- * Strong business and product intuition
- * Low-ego collaborative mentality
- * Comfortable working across engineering, AI, design, and customer teams
- * Strong stakeholder management skills
- * Comfortable being accountable for customer outcomes
- * Comfortable traveling approximately 30% domestically
- * Comfortable working US East Coast hours
- * Strong interest in AI, data infrastructure, enterprise software, retail, and supply chain technology
- * Experience working with AI/ML products or workflows preferred
- * Experience working with enterprise software or complex operational systems preferred
- * Experience working with retail, supply chain, logistics, or other operationally complex industries preferred
- * Experience with React or modern frontend technologies preferred
- * Experience working with AI/ML systems or AI-powered applications preferred
- * Bachelor's degree in Computer Science, Engineering, Mathematics, or related technical field preferred
Benefits
- Competitive equity
- Remote flexibility with East Coast working hours
- Optional Atlanta office
- Visa transfer support
- O-1 and L-1 visa support
- Opportunity to work on AI-native enterprise software at significant scale
- High ownership over customer-facing technical solutions
- Direct exposure to major US retail and grocery organizations
- Opportunity to build production AI, data, and software systems
- Opportunity to work across engineering, AI, product, and customer teams
- Exposure to large-scale enterprise data and operational workflows
- Opportunity to own customer outcomes end-to-end
Company Overview