Note: The job is a remote job and is open to candidates in USA. BJC HealthCare is a nonprofit healthcare organization providing medical and community health services through hospitals and other care locations. The EHR Application II Analyst supports Epic Security by configuring, testing, maintaining, and troubleshooting Epic and other clinical applications, while providing second-tier user support and collaborating with hospital and technology stakeholders.
Responsibilities
- Designs, verifies, documents, amends and refactors complex software configurations for deployment. Contributes to the selection of the software configuration methods, tools and techniques. Applies agreed standards and tools, to achieve well-engineered outcomes. Participates in reviews of own work and leads reviews of colleagues' work
- Investigates and resolves issues relating to applications. Follows agreed procedures to identify and resolve issues with applications. Uses application management software and tools to collect agreed performance statistics. Carries out agreed applications maintenance tasks
- Develops and executes test plans and test cases. Collaborates across parties involved in product, systems or service design and development to enable comprehensive test coverage. Analyses and reports on test activities, results, issues and risks, including the work of others
- Evaluates design options and prototypes to obtain user feedback on requirements of developing systems, products, services or devices. Selects appropriate tools and techniques to evaluate user experiences of systems, products, services or devices
- Ensures that incidents are handled according to agreed procedures.Prioritizes and diagnoses incidents. Investigates causes of incidents and seeks resolution. Escalates unresolved incidents.Documents and closes resolved incidents.Contributes to testing and improving incident management procedures
- May be part of an after-hours on-call rotation
Skills
- Must have previous experience as an Epic Analyst
- Epic Security certification is required, but will take other Epic certifications
- Epic or applicable certifications will be required within 6 months of hire
- High School Diploma or GED
- 2-5 years
- Bachelor's Degree
- 5-10 years
Benefits
- Remote position.
- Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
- Disability insurance paid for by BJC
- Annual 4% BJC Automatic Retirement Contribution
- 401(k) plan with BJC match
- Tuition Assistance available on first day
- BJC Institute for Learning and Development
- Health Care and Dependent Care Flexible Spending Accounts
- Paid Time Off benefit combines vacation, sick days, holidays and personal time
- Adoption assistance
Company Overview
Company H1B Sponsorship