Note: The job is a remote job and is open to candidates in USA. Talentoma is hiring an Education Coordinator to organize learning activities and support participants and facilitators. The role manages education requests from intake through scheduling, session preparation, communication, completion tracking, feedback review, and status updates.
Responsibilities
- Receive education requests through shared inboxes, intake forms, and internal task queues, then confirm the request purpose, audience, timing, and needed learning resources
- Coordinate learning session calendars using a scheduling and calendar such as Microsoft Outlook, including invitations, facilitator availability, participant lists, and virtual meeting details
- Set up and maintain course details, participant access, learning paths, and completion status in a learning management system such as Docebo
- Review submitted session information for completeness, correct dates, accurate participant details, and alignment with established education procedures
- Prepare and distribute session reminders, access instructions, learning materials, and follow-up messages to participants and facilitators
- Monitor participant questions received by email or internal requests, provide accurate program information, and route specialized content questions to the appropriate subject matter contact
- Track attendance, participation updates, completion activity, and feedback summaries using a survey such as SurveyMonkey and internal tracking methods
- Follow up on missing session details, unresolved access concerns, or incomplete completion updates, escalating time-sensitive issues to the education team lead
- Maintain clear request notes, status updates, and handoff details so team members can understand each learning activity from start to finish
- Support quality review by checking accuracy, turnaround, complete notes, timely follow-up, and consistent participant communications
Skills
- High school diploma or equivalent
- Working knowledge of a learning management system such as Docebo, with the ability to update course and participant information accurately
- Ability to use a survey such as SurveyMonkey to review participant feedback and summarize recurring themes
- Strong written and verbal communication skills for clear, respectful interactions with participants, facilitators, and internal contacts
- Ability to prioritize incoming requests, follow established procedures, and maintain accurate status information across multiple learning activities
- Authorization to work in the United States
- About 1-2 years of experience supporting education, training, learning programs, or related coordination work preferred
- Familiarity with online learning activities, participant communications, session preparation, and completion tracking preferred
- Experience using a scheduling and calendar such as Microsoft Outlook to coordinate sessions, invitations, and reminders preferred
Benefits
- Fully remote work supporting education activities from a professional home workspace.
- Structured onboarding and training on the named systems, including Docebo, Microsoft Outlook, and SurveyMonkey.
- Regular check-ins with the education team lead to review priorities, questions, and workflow updates.
- Skill building in educational technology, virtual learning coordination, participant support, and session administration.
- Health coverage
- Paid leave
- A 401(k)
- Maternity leave
- Stipends
Company Overview