Note: The job is a remote job and is open to candidates in USA. Optum delivers technology-enabled care and resources that help people live healthier lives. The Mobile App Product Manager will support mobile platform capabilities, release operations, product delivery, and cross-functional coordination, owning defined capabilities and workstreams from discovery through delivery while improving reliability, compliance readiness, delivery efficiency, and speed to market.
Responsibilities
- Build solid relationships with MCoE, Optum App, Optum Rx App, engineering, release, security, compliance, operations, and business stakeholders to understand needs and translate them into actionable product requirements
- Support roadmap planning by helping define, prioritize, and communicate mobile platform and product capabilities aligned to business priorities, user needs, compliance expectations, operational efficiency, and delivery feasibility
- Own assigned features, capabilities, or workstreams from discovery through delivery, including requirements definition, user stories, acceptance criteria, backlog readiness, stakeholder alignment, and release coordination
- Partner with mobile engineers, platform architects, product managers, project managers, and release managers to translate pain points into practical capability improvements across mobile app delivery and operations
- Contribute to capability prioritization by evaluating tradeoffs related to cost, reliability, speed to market, compliance, user impact, operational complexity, and measurable business value
- Collaborate with Security, Compliance, Privacy, and Operations partners to help ensure assigned solutions meet enterprise requirements for audit logging, user tracking, tenant isolation, approvals, release readiness, and data handling
- Help identify when to reuse existing patterns, tooling, or processes versus when to recommend changes, documenting tradeoffs clearly for product and engineering decision-making
- Support rollout planning, stakeholder communications, release readiness, and adoption messaging for new or updated mobile platform capabilities and operational process improvements
- Proactively identify blockers, dependencies, risks, and improvement opportunities that could impact delivery timelines, platform reliability, team productivity, or user experience; escalate appropriately and help drive resolution
- Use data, operational insights, support trends, and stakeholder feedback to evaluate product performance, identify improvement opportunities, and inform prioritization decisions
- Participate in Agile product development practices, including backlog refinement, sprint planning, PI planning, dependency management, release planning, and post-launch review activities
- Continuously learn and evaluate mobile app tools, frameworks, release practices, automation opportunities, AI-enabled workflows, and DevOps patterns that may improve team efficiency and delivery quality
- Promote a culture of continuous improvement by helping document repeatable processes, reduce manual work, clarify ownership, and improve transparency across product and engineering partners
Skills
- 5+ years of experience in digital product management, mobile product management, technical product management, product operations, or a closely related role
- 5+ years of experience supporting digital product development and delivery in a complex matrixed organization
- 5+ years of experience translating stakeholder needs, business goals, technical inputs, and operational pain points into product requirements, user stories, acceptance criteria, and delivery plans
- 5+ years of experience working with multi-disciplinary teams, including product managers, engineering, design/UX, release management, project management, compliance, operations, and business stakeholders
- 5+ years of experience with Agile delivery practices such as backlog management, user story refinement, prioritization, sprint planning, release planning, and cross-team dependency management
- 5+ years of experience supporting user-centered digital experiences and using data, research, stakeholder feedback, or operational insights to inform product decisions
- General knowledge of mobile app standards, app lifecycle management, iOS and Android release processes, mobile quality expectations, and/or mobile platform operations
- Exposure to healthcare, regulated environments, compliance-driven delivery, or enterprise technology delivery
- Proven solid problem-solving and troubleshooting mindset, with demonstrated ownership of production issues, root cause analysis, risk identification, and follow-through on resolution paths
- Proven excellent written and verbal communication skills with the ability to create clear documentation, business cases, decision summaries, status updates, and tradeoff explanations for both technical and non-technical audiences
- Demonstrated ability to operate with autonomy in ambiguous environments by breaking down loosely defined problems, proposing practical options, aligning partners, and delivering iteratively without blocking other teams
- Proven ability to manage multiple priorities in a fast-paced environment while maintaining attention to quality, timelines, stakeholder expectations, and measurable outcomes
- Experience with mobile app product life cycles, app store releases, TestFlight, Google Play testing tracks, production release readiness, or mobile release governance
- Experience with CI/CD, DevOps, release automation, observability, approval workflows, deployment tooling, or developer experience improvements
- Experience using product management and delivery tools such as Aha!, Rally, Jira, Confluence, Figma, Miro, PowerPoint, Excel, or similar tools
- Experience documenting repeatable workflows, improving operational processes, and identifying opportunities to reduce manual effort or improve delivery reliability
- Demonstrated ability to convert complex or disconnected inputs into a clear plan, recommendation, or decision summary
- Demonstrated ability to influence without authority, build trust across teams, and help partners align around delivery priorities and tradeoffs
- Proven solid autonomy, judgment, and cross-functional influence, but is positioned to execute and advance agreed-upon product direction rather than independently own enterprise-wide product strategy
- Proven ability and willingness to travel occasionally to UnitedHealth Group offices as business needs require
Benefits
- Flexibility to work remotely from anywhere within the U.S.
- A comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
- Development for other roles you may be interested in
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