Note: The job is a remote job and is open to candidates in USA. Kforce Inc is seeking an EDMS/Project Support Administrator to provide program-level administrative support across enterprise systems and platforms. The role focuses on system administration, user support, document control, reporting, training coordination, access management, and continuous process improvement for global stakeholders.
Responsibilities
- Support administration across multiple enterprise systems and platforms, including:
- AForma (Autodesk ACC)
- SAP S/4HANA
- DealPath
- Future OEX-managed tools and platforms
- Manage user access requests, onboarding, offboarding, and permissions
- Coordinate with IT and business stakeholders regarding access issues
- Monitor license utilization and user adoption trends
- Maintain templates, standards, governance documentation, and system guidance materials
- Support ticket resolution and Tier 1 user inquiries
- Escalate complex issues to appropriate support teams
- Ensure consistency and compliance across systems and processes
Skills
- The ideal candidate will have an IT/administrative support background coupled with a strong business analyst mindset, rather than a traditional project management focus
- The ideal candidate is a highly organized, detail-oriented professional who is tool agnostic, adaptable to changing priorities, and comfortable supporting a variety of stakeholders across global teams
- Documentation creation and management
- Template development
- Training and onboarding support
- File structure, governance, and standards development
- Process identification and documentation within new systems
- Demonstrated flexibility across various tools and technologies
- 2-5 years of experience in:
- Project Administration
- PMO Support
- EDMS Administration
- Operations Support
- Project Coordination
- Business Systems Administration
- SharePoint or similar collaboration platforms
- Experience supporting multiple software platforms or enterprise applications
- Experience supporting high-volume requests across multiple stakeholders
- Experience creating reports, dashboards, trackers, and executive-ready documentation
- Experience with EDMS platforms and enterprise business systems
- Strong written and verbal communication skills
- Excellent customer service and stakeholder management abilities
- Comfortable interacting with technical and non-technical users
- Ability to support training and user adoption initiatives
- Comfortable operating in a fast-paced, evolving environment
- Ability to work independently with minimal supervision
- User access
- Permissions
- Onboarding/offboarding activities
- Document control processes
- Tool agnostic and quick to learn new technologies
- Highly organized and exceptionally detail-oriented
- Adaptable and comfortable supporting evolving priorities
- Customer-service oriented with strong interpersonal skills
- Experienced supporting both systems and business processes
- Experience with Autodesk Construction Cloud (ACC/AForma)
- Experience with Procore, Windchill, SharePoint, OpenText, or similar EDMS platforms
- Exposure to SAP S/4HANA, DealPath, or enterprise transformation initiatives
- Experience supporting large-scale software or process rollouts
- Construction, engineering, infrastructure, or data center industry experience
- Experience supporting global teams and stakeholders
- Train-the-trainer or end-user enablement experience
- PMO or project management support background
Benefits
- Medical, dental, and vision insurance for eligible employees
- Health Savings Account (HSA) for eligible employees
- Flexible Spending Account (FSA) for eligible employees
- 401(k) for eligible employees
- Life, disability, and accidental death and dismemberment (ADD) insurance for eligible employees
- Paid time off for salaried personnel
- Paid sick leave for hourly employees on a Service Contract Act project
Company Overview
Company H1B Sponsorship