Note: The job is a remote job and is open to candidates in USA. Quadax provides technology and person-to-person support for revenue cycle services professionals. The EDI Account Representative serves as the liaison between medical billing clients and Quadax, supporting electronic claims software setup, implementation, training, troubleshooting, reporting, and client relationships.
Responsibilities
- Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor
- Must be ready and able to train staff (current and new) on product features as well as everyday use
- Read multiple reports and try to identify billing trends for clients
- Present clients with additional products and features
- Contact different insurance payers while researching reasons why medical claims did not pay or pass edits
- Assist clients in writing custom data converts and test these upon implementation
- Other duties as assigned
Skills
- Detail oriented and good investigative and software troubleshooting skills
- Must be able to multitask
- Knowledge of medical billing practices or Electronic Data Interchange processes
- Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication
- Must be “jack of all trades” and be able to learn essential functions of the many different departments and teams that stand behind the Quadax product
- Sufficient public speaking skills
- **Must be willing to travel via automobile 50%-75% of the time (CO/NE).**
- Ability to maintain confidentiality
- Physical Demands: General office demands including sitting and/or standing for long periods of time. Dexterity with general office equipment including but not limited to keyboard, mouse, and calculator. Ability to lift up to 25 pounds
- Ability to handle stress in a fast-paced environment with multiple priorities and deadlines while adapting to a changing atmosphere
- The employee will be expected to maintain confidentiality, adapt to business needs, make judgement decisions, grasp new ideas, and communicate with department managers, as well as with various employees and clients at all levels
- * Bachelor's degree preferred
- * Previous experience working remotely preferred
Benefits
- Full-time employment
- Remote work arrangement
Company Overview