Note: The job is a remote job and is open to candidates in USA. Zayo provides mission-critical bandwidth and communications infrastructure solutions, including fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. The Account Director will manage existing and prospective SLED accounts, drive sales and revenue growth, acquire new customers, and develop consultative connectivity solutions while meeting sales targets.
Responsibilities
- Generate sales revenue by actively promoting Zayo products and services to targeted account patches
- Meet monthly, quarterly, and annual sales goals set by the leadership team through aggressive prospecting and selling
- Present proposals and manage customers through the sales process
- Attain high Net Promoter Score results based on excellent customer support in the sales process
- Maintain current business relationships with customers, securing existing revenue on long-term commitments and or selling net new accounts
- Apply knowledge of customers, industry, and services to achieve revenue objectives
- Work with the current Sales team to develop account strategy, solution design, and relationship management on targeted accounts
- Manage a high volume of work while maintaining a high degree of responsiveness
- Track, analyze and report on sales performance and activities in Salesforce and other reporting tools
- Provide accurate and timely forecasts of sales opportunities
- Develop and maintain records of customer activity for reporting of sales and forecasts
- Provide accurate and timely information to management
- Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives met
- Collaboratively work as a part of a team while concurrently performing as an individual with minimal supervision
Skills
- * Bachelor's degree or equivalent from four-year College; or equivalent combination of education and experience
- * Minimum of five (5) years' experience solution selling into large SLED Accounts
- * Strong financial acumen
- * Demonstrated success & consistency in achieving targeted sales goals
- * Excellent communication skills, both verbal and written
- * Exceptional customer service and relationship building / maintaining skills
- * Thorough understanding of account management & the strategic selling process
- * Effective problem solving and interpersonal skills
- * Knowledge of Microsoft Word, Excel and PowerPoint; Salesforce a plus
- * Complete understanding of Zayo Networks value proposition, products and services such as Ethernet, OCN, IP transport, Dark Fiber, custom access, and colocation
Benefits
- Sales roles may be eligible to participate in a sales incentive plan.
- Health insurance
- Life insurance
- Disability retirement plans
- Paid time off
- Excellent Health, Dental & Vision Insurance
- Retirement 401(k) Savings Plan
- Generous paid time off policy including paid parental leave
- Remote work opportunity
Company Overview
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