Note: The job is a remote job and is open to candidates in USA. ECLARO is recruiting for a client, a leading global consumer products company. The Documentation Control & Training Administrator supports document control operations and training documentation in an FDA-regulated environment, maintaining data integrity, workflow efficiency, and compliance across documentation and training systems.
Responsibilities
- Convert Google Docs and Sheets into standardized MS Word and MS Excel formats while reviewing and correcting document formatting to align with quality standards
- Act as a system administrator in documentation systems: upload documents, verify formatting, and route files through review, approval, periodic review, and retirement lifecycles
- Determine appropriate document reviewers and approvers, verifying active system permissions prior to initiating routing workflows
- Issue communications to inform relevant teams of newly approved documents
- Assist with day-to-day activities
- Ensure training courses are accurately set up for all newly created or revised documents
- Manage training system logistics: build and adjust training groups, assign matrixed training, and monitor completion metrics across teams
- Act as a system administrator in the Learning Management System
- Provide user support for the Learning Management System, guiding users on system navigation and course completion steps
- Submit administrative tickets to the support team to create training courses, assign, remove, or adjust employee training courses as required
Skills
- Experience: 5+ years of experience in document control and training administration within an FDA-regulated industry
- Software Proficiency: Hands-on experience with SAP, ETQ Reliance, and SuccessFactors LMS or similar
- High level of proficiency with Google Suite, MS Word and Excel
- Competencies: Strong attention to detail, knowledge of Good Documentation Practices (GDP), and clear written and verbal communication
Benefits
- 401k Retirement Savings Plan administered by Merrill Lynch
- Commuter Check Pretax Commuter Benefits
- Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
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