Note: The job is a remote job and is open to candidates in USA. Guild Mortgage Company is a mortgage banking firm dedicated to providing affordable home financing and professional service to homeowners and buyers. The Document Compliance Analyst I researches mortgage lending regulations, verifies document and regulatory compliance, supports internal teams and branches, resolves compliance questions, and conducts audits and related project work.
Responsibilities
- Conduct research on federal, state, agency and investor regulations and guidelines using proprietary systems, subscriber databases and internet resources to verify compliance with regulations
- Identify and stay current on changes in industry regulations that impact work product. Ensure internal systems are updated as regulations change
- Follow Document Compliance procedures to verify compliance with regulatory and internal requirements
- Through the use of a Doc help support line, provide responsive, knowledgeable, accurate, and courteous compliance support to branches and internal departments in accordance with department defined SLAs
- Research and resolve compliance-related issues and questions and provide compliant solutions and coaching to the field using good judgement and collaboration with the team and other departments
- Evaluate, recreate, and escalate reported production issues to IT product team
- Escalate matters that fall outside the scope of job duties to senior analysts or department management
- Perform paper fulfillment of application disclosures when Truth in Lending Act (TILA) or Equal Credit Opportunity Act (ECOA) deadlines are approaching
- Perform post close compliance monitoring audits using vendor software. Review any non-passing results and escalate issues, as needed
- Perform project work including internal system updates, testing and validation across departments
- Research, analyze, gather documents, and provide responses for investor suspense's and investor, state, or federal exams
- Provide administrative support, as needed
- Use external and internal vendor databases to gather required documents
- Communicate and submit change management tickets to external vendors
- Perform other duties as needed
Skills
- High school diploma or equivalent required; applicable college courses/technical training related to Business, Finance, Legal, etc. is preferred along with one to two years total work experience in an office environment in similar/related positions and duties
- Strong verbal and written communication skills
- Strong detail orientation, critical thinking skills, and highly organized
- Strong customer service mindset
- Exercise sound judgment, work independently in a fast-paced environment to complete work, and assigned projects in a timely manner
- Strong sense of urgency and responsiveness
- Intermediate math skills
- Ability to work in a paperless environment
- Excellent verbal and written communication skills required
- Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required
- Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required
- Travel: 0% - 10%
- Physical: Work is primarily sedentary; mobility in an office setting
- Manual Dexterity: Frequent use of computer keyboard and mouse
- Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio, e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media
- Environmental: Office environment – no substantial exposure to adverse environmental conditions
- Knowledge of the overall consumer mortgage lending process (loan inception through closing), various types of mortgage products, and regulations that affect consumer mortgage lending highly preferred
Benefits
- Remote work arrangement
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- AD&D insurance
- LTD insurance
- 401(k) with employer match
Company Overview